Puttshack, White City Reviews Summary

Ambience and Atmosphere

Pros:

• "Ambience is smooth and food quality is superb."
• "Atmosphere is good, esp around this time of year the whole area will be buzzing."
• "It's all really well maintained and the staff were all very friendly."
• "We visited on New Year’s Eve and had a really nice time and the drinks were yummy!"
• "The place was pretty quiet which meant there was no pressure to move quickly."
• "The music and the ambiance is awesome."
• "Great atmosphere, fun mini golf sets to get through, free cloakroom which is ideal."
• "What a vibe this place has. Really good, interesting courses."

Cons:

• "As the place started to get busy, the state of the ladies toilets quickly deteriorated."
• "The crazy golf area was colourful and quite well designed, but the temperature was far too high."
• "On top of this, the music was intensely loud, which made the whole experience very uncomfortable."
• "Mini golf itself is not too bad even though it's very crowded."
• "It was incredibly busy (Saturday afternoon, fair enough) and there were huge groups of kids."
• "The queue at the bar can be a bit long and takes a few minutes to get served."
• "The place gets very busy and moving from one course to another does take time."
• "The whole game is digitalized so you register your name and a machine spits out a ball assigned to you."

Food and Drinks

Pros:

• "Food seemed to be nice and cater to all."
• "Drinks were done professionally and promptly."
• "The food was good too, we just had a buffet as it was part of a work event."
• "The food was great and we will definitely be coming back."
• "Absolutely great family day out. The digital system is flawless for the golf and the food was pretty damn good!"
• "The food was so tasty, the drinks were made perfectly and the service was second to none."
• "Really enjoyed. Although I'm hopeless at the game, it was a fun night out and I was really impressed by the rich garlicky creaminess of my vegan, gluten-free wild mushroom pizza."
• "A fantastic experience when we visited and had a few games. Certainly not the cheapest mini golf but the amazing tech involved and the fun of the course was well worth the extra cost plus the staff were absolutely lovely when it came to the help they provided."

Cons:

• "Ordered a £10 cooler. Which isn’t exactly the cheapest. 30% drink and 70% ice."
• "Drinks however are super pricey as I've visited before in an evening."
• "I haven't eaten at the putt shack but the food looks good."
• "The bartender was unsure of how to do a lot of things and about 3 drinks were unavailable because of stock."
• "The food and drinks have a nice presentation and taste! And the price is fabulous!"
• "Great food and nice selection of drinks. Nice for dates, family and work events."
• "Really good fun! Great atmosphere, fun mini golf sets to get through, free cloakroom which is ideal."
• "Don't waste your time. No concern for customer service, purely about profit."

Staff and Service

Pros:

• "I really appreciate great workers who keep this fast-paced environment exciting."
• "Security downstairs was professional and friendly."
• "We were served by a lovely girl called Bria. She was very polite."
• "Daniel and Karl and Emmanuel were amazing, they really catered to our needs!"
• "Had the loveliest night at Puttshack with friends! The team there were hospitable and so nice they made us feel welcomed."
• "Thank you to Mote, who was our guest relations host for the afternoon – helped make the signup process very quick."
• "I am a regular here and love to bring friends — they’re always so impressed with it!"
• "Great evening out. Helpful staff especially Sapphire who went over and above to help us out with the game."

Cons:

• "As the place started to get busy, the state of the ladies toilets quickly deteriorated, with no one seemingly keeping them clean and stocked."
• "Waited to be served at the bar. Staff member asks us to take a seat and he will bring a drink despite us being served next."
• "Not only is it quite expensive for what you get and how long you have to wait for."
• "The main problem was its bartender who turned out to be its manager(!), he is probably the rudest person I've encountered over the last decade."
• "Our waitress was nice, but one of her colleagues was very rude."
• "My boyfriend and I loved it here! Great drinks options and the courses are so fun. Only thing is the course is a little bit expensive."
• "It was incredibly busy (Saturday afternoon, fair enough) and there were huge groups of kids who seemed to be everywhere and take ages."
• "The whole game is digitalized so you register your name and a machine spits out a ball assigned to you."