The Laser Club Manchester Reviews Summary

Staff Professionalism and Friendliness

Pros:

• "Olivia made me feel so comfortable and at ease with how friendly and bubbly she is."
• "Celine at the laser club is incredible she is so professional and has such a depth of knowledge."
• "Olivia was friendly, reassuring, knowledgeable, and professional."
• "Charm is so friendly and puts you at ease. Every appointment is the same consistent high quality."
• "Celine is honestly the best!! She will make you feel so comfortable and make you laugh during your treatments."
• "I can't express how thrilled I am with the teeth whitening service I received from The Laser Club. Olivia was incredibly informative and attentive."
• "The friendly and inclusive environment at the laser club is so clear as soon as you walk in!"
• "I would highly recommend this place to everyone. I have had such an amazing experience with Nichola."

Cons:

• "Don’t bother with this company if you want to protect your skin!! After setting up a plan for laser treatment, I was very badly burnt with laser on my face by one of the girls."
• "I refused to return to complete my sessions, but there was no courtesy call or anything to see if their service user was ok after the injuries they had caused!"

Effectiveness of Treatments

Pros:

• "I’ve only had 3 out of my 6 sessions and it’s incredible. I’ve hardly any hair remaining and what is there is minimal and soft."
• "The procedure was quick, painless and highly effective. Olivia took the time to explain every step of the process."
• "I have just had my second full body laser session with Nichola. I am so pleased with the results I'm already seeing."
• "Facial hair has been one thing since teenage years that would make me feel conscious about my appearance. I have finished the course now and 6 sessions later I have nothing but the best words to say about the results."
• "Had incredible results with the laser club! I have finished my course and couldn’t be happier."
• "Getting laser removal has been life changing for me, due to my darker skin tone and tough to remove hair, I had so many scars after each shaving session which left me feeling really insecure."
• "I’ve just had my second session of full body laser and I can’t recommend it and Grace @ The Laser Club Manchester enough."
• "I have only had 2 sessions at the laser club and i already see such a massive difference, its already having such a positive impact on my life!"

Cons:

• "I’ve had at least 11 sessions, probs more (lost count) and I’m not much better off. My last top up less than six months ago and I’m back to shaving all areas every other day for the last 3-4 months."
• "I've undergone three treatments here with no results; my hair grew back fully."
• "The girls are really nice however this didn’t work for me, I’ve waited 6 months to leave this review, I attended all the sessions and for the first couple of sessions progress looked really good but within 2 months of finishing treatment my hairs back to how it was before."
• "went there for teeth whitening, the service itself is not bad but i was expecting a bit more, I was expecting at least some sort of different considering the price is £80 My teeth were slightly whiter in certain areas when i left, the lady told me after few days i was gonna notice the difference but so far nothing changed"

Client Comfort and Environment

Pros:

• "The staff were lovely, made us feel very welcomed, plus super informative."
• "The staff are all friendly and welcoming. Olivia was friendly, reassuring, knowledgeable, and professional."
• "A really positive experience for my patch test- actually it couldn't have felt any more positive."
• "Can’t thank Olivia enough, I’m so happy. I’m shocked at how well it’s worked. The treatment itself is relatively pain free, quick and it’s such a nice welcoming environment."
• "A pleasure as always. Celine is caring, kind and considerate. Always puts me at ease and tells me exactly what's going to happen so there is no anxiety at all."
• "I am a very hard person to impress, and this place has really set the bar high in terms of customer satisfaction."
• "The environment was so relaxing and clean and I got offered a cup of tea in a really cute cup. Wonderful experience in general. Great customer service."
• "I’m super happy with my results! I totally recommend Grace 😊👌 She is very professional."

Cons:

• "Don’t bother with this company if you want to protect your skin!! After setting up a plan for laser treatment, I was very badly burnt with laser on my face by one of the girls."
• "I have images correlating to my dates of sessions to evidence the burns. I had a horrible huge burn that blistered on my face lasting for 3 weeks preventing me leaving my house or covering it with makeup."