Cheeky Clucker Reviews Summary

Customer Service

Pros:

• "Very friendly and attentive staff that went out of their way to correct the issue."
• "Made a slight mistake while ordering, got a call from Sam and it got sorted instantly."
• "Staff were also friendly, polite and helpful."
• "The customer service was great - food is delivered fresh to your car door!"
• "Service was brilliant!"
• "Friendly team and look forward to coming back already."

Cons:

• "Lovely staff but understaffed."
• "Things got forgotten from our order, our bill got lost."
• "Staff weren't unfriendly they just didn't seem confident in what they were doing."
• "One I could see leaning on an open exterior door having a cigarette."
• "Noone would help the server who was totally unsupported."
• "One male staff member kept sniffing our drinks as he brought them out but had literally no idea what drink was what."

Food Quality

Pros:

• "Food was absolutely amazing."
• "The mini fillets and the garlic butter bites were divine."
• "Amazing chicken wings."
• "The chicken strips were so tasty and not greasy/fatty!"
• "Honestly the best wings I've had in the entire 4 years I've been living in England!"
• "The food was freshly cooked to order and tasted delicious."
• "Fantastic food, brilliant seasoning, possibly one of the best burgers I’ve ever had."
• "The food was beautiful."
• "All the food was lovely, cooked perfect and arrived quick."
• "The Mac and Cheese is to die for! The chicken wings are tasteful and cooked perfectly."

Cons:

• "The food was very, very salty."
• "The chicken burger meat to be slimy and not much decent meat in the burgers."
• "Mac and cheese is flavourless."
• "I do wish that the milkshakes were thicker."
• "Wings are definitely not like what they were 6 months ago!"
• "The portions have gone down in size on the burgers."

Delivery and Order Accuracy

Pros:

• "Food arrived hot and on time."
• "Slight mix up whether it was a collection or delivery but was sorted out straight away."

Cons:

• "Ordered through uber eats and had a bit of an issue as my order never turned up."
• "If you order deliveries from here the likelihood is an extremely long wait."
• "I waited 26mins to collect, another waited over 30mins and left as there was no food coming."

Experience & Atmosphere

Pros:

• "Perfect spot for a date night."
• "The atmosphere so I did not mind waiting."
• "Enjoyed a lovely meal with friends last night at Cheeky Cluckers."
• "Had a work night out in the cocktail bar tonight!"

Cons:

• "The establishment had about 8 guests at the time including us."
• "After waiting 50 minutes with little communication to where it was, I asked for a refund and left."
• "The place was like a zoo, table full of 20 neanderthals screaming their heads off."

Value for Money

Pros:

• "They even gave me some extra chicken tenders for coming down to collect."
• "Pricey but well worth it."
• "Outstanding as always, 3rd time ordering from CC."

Cons:

• "Wobbly table, no cutlery on table, forgot to bring our drink."
• "Whilst the food is amazing, and it is, the portions have gone down in size on the burgers."