Syon Park Reviews Summary

Accessibility

Pros:

• "Nicely sized and situated park close to a local bus stop."
• "Only about a 10mins walk from Syon Lane station, very easy to find."
• "Easy entry and exit access."
• "It has free onsite car park for customers who are using the garden centre."

Cons:

• "It's not easily accessible other than by private transport."
• "The drive to get there is down a stupidly narrow road to take the train."
• "Only downside was the walk to the conservatory from the car park and the lack of lighting in the car park."
• "It's closed half the year."

Food and Beverage

Pros:

• "Good café on site that is reasonably priced with good cake."
• "Cafe with very good coffee and cakes."
• "The new cafe is definitely an asset. Excellent food - I has a very tasty Eggs Florentine - and the staff were so friendly and helpful."
• "Wonderful place for shopping, eating and drinking."

Cons:

• "We went to the nursery coffee shop ..disappointed because whatever on the menu we said they didn't have."
• "Experience very disappointing poor food. Lighting which made all food look plastic. Expensive."
• "The food was ok but nothing special and the included wine was dreadful."
• "The food I had ordered was not exactly to my taste."

Staff and Service

Pros:

• "You can not miss the friendly smiles when the staff come out to bring ur lunch, they can't do enough for u."
• "The staff each and every member were actually so nice and helpful."
• "Staff are polite and generally helpful."
• "Great customer service!!!!"

Cons:

• "However the service in the restaurant was appallingly slow and inattentive, despite being virtually empty."
• "Service is incredibly slow. Overpriced for what it is."
• "Staff sometimes a little hard to find and vegetables (my interest) has many gaps."
• "Was disappointed with the cleanliness and hygiene."

Events and Activities

Pros:

• "Kids loved the enchanted woods walk which takes place during winter time."
• "The enchanted woodlands walk is a fantastic distraction during the Christmas season."
• "Visited Syon Park for the Parking Lot Social Cinderella panto. Amazing experience."
• "1event u can't miss&I stress CAN NOT MISS is the Xmas event wow."

Cons:

• "The event had too many people and was no buggy friendly because of that but was still a nice experience."
• "Suggestions not to visit during the weekend as it is mostly privatized for weddings."
• "We went to see the Christmas lights. So disappointing. There was no atmosphere, people were walking round in near silence."
• "The walk was smaller than anticipated."

Location and Setting

Pros:

• "Beautiful and big park."
• "Great settings for a picnic, lovely flowers and quite nice to wander around too."
• "The gardens are an oasis of green next to the river Thames."
• "A beautiful park belonging to the Duke of Northumberland tucked away in a corner of London."

Cons:

• "Syon Park is basically a big road with grass on either side that is mostly inaccessible."
• "Only public areas are pretty much a road side, otherwise you have to pay the entrance to the palace."
• "In a city with a housing crisis, what excuse is there to leave such a considerable amount of space not developed into residential land, or at least commercial, park, or agricultural land?"
• "Very small amount of the park is accessible to the public."

Facilities and Amenities

Pros:

• "Good café on site that is reasonably priced with good cake."
• "The garden centre with its vast well organised stock was open."
• "The gardens are well signposted and there is a good sized car park."
• "Free parking nextdoor."

Cons:

• "There are no food facilities in the house but there is a garden centre directly next door which has a restaurant/café."
• "Gardens center it's cute, like any other garden center, café has extortionate prices."
• "Food and drink is over priced so bring your own."
• "Sadly the cafe is not yet licenced so no bubbly with breakfast."

Value for Money

Pros:

• "About £13 to go into house and grounds...grounds can be done cheaper."
• "Beautiful house & gardens... I'm happy to pay to go into the gardens as they are so well kept and beautiful."
• "Bear in mind that although the access to the park is free, for you to access the house and the gardens you must pay."

Cons:

• "Experience very disappointing poor food. Lighting which made all food look plastic. Expensive."
• "The food was ok but nothing special and the included wine was dreadful."
• "Service is incredibly slow. Overpriced for what it is."
• "Gardens center it's cute, like any other garden center, café has extortionate prices."