The Plough Langley Reviews Summary
Category: Pub Maidstone
Food Quality
Pros:
- "Great food. Had the rump steak medium, with chips and buttered spinach all gluten free with garlic butter sauce."
- "The mocktail was great."
- "The steak was cooked perfectly juicy and delicious."
- "The food was 10/10 and was very well presented."
- "Delicious, hearty sized roasts with a home cooked taste."
- "The chef produces some awesome food."
- "A varied menu that catered for vegetarians as well."
- "Sticky toffee pudding was top quality."
- "The food (and coffee) was delicious."
- "The food was absolutely delicious and you will not go hungry as the potion size is huge!"
Cons:
- "The roast potatoes had been sat for a long time, as they tasted warmed up, and paste like."
- "The so called roast was in fact tough and stringy belly pork surrounded by unrendered fat."
- "The food was poor - hard potatoes that were not in the least bit crispy, tasted undercooked then reheated."
- "Undercooked vegetables with hardly any on the plate, dry overcooked Yorkshire pudding."
- "The scampi was overcooked and the lasagna was tasteless and seemed to have been hastily thrown together."
Service
Pros:
- "Very friendly and helpful staff."
- "The staff were accomodative of gluten free and other dietary requirements, double checking with the chef."
- "Very polite and helpful staff and a lovely atmosphere!"
- "Attentive staff when available."
- "The staff were friendly and looked after all the guests, 10/10 for customer service."
- "Service was great with friendly staff."
- "The kindness, the helpfulness, honestly just the best place and you made the day so special for them."
Cons:
- "Service could've been a bit better they seemed short staffed."
- "It took an eternity between courses."
- "Customer service not great and rushed."
- "Only 1 issue we ordered 2 deserts off the child's menu but was charged for adult portions."
Atmosphere & Decor
Pros:
- "Ambience is really nice."
- "Cosy, thriving old English public house."
- "Lovely decor, well presented food cooked fresh from a theatre kitchen."
Cons:
- "Easy parking, and family-friendly, but so much has been squeezed in it's a little too cramped."
- "The place looks a bit tired and could do with a facelift."
Value for Money
Pros:
- "Considering the quality of the food, the prices are very reasonable."
- "Fairly priced."
Cons:
- "Pricey for what you get."
- "Overpriced for the quality."
Overall Experience
Pros:
- "Would definitely go back."
- "Will definitely be returning."
- "We had a lovely evening and will be back."
- "Would highly recommend and will be visiting again soon."
Cons:
- "Wont be rushing back."
- "The lack of attention to the customer experience will probably stop us from returning."
Dog-Friendly
Pros:
- "The staff loved the puppies, got them some water and were so attentive."
- "So friendly to dogs."
Special Occasions
Pros:
- "The owners pulled out all the stops for the Valentine weekend."
- "Booked a 50th Birthday celebration here and from my initial enquiry to when I left the service was faultless."
Booking & Accessibility
Pros:
- "Didn’t have a booking but was still seated."
Cons:
- "Everything was ok until we were asked to move as the table was reserved (there were no signs to say this)."
Miscellaneous
Pros:
- "We hired the whole pub for a private function - retirement doo. And I can honestly say, the whole thing was fantastic!"
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