Melsop Farm Park Reviews Summary

Animal Welfare

Pros:

• "All animals so well cared for."
• "All the animals were really gentle."
• "The animals are really good taken care of, you can purchase pets."
• "The animals were awesomely friendly, many hand fed."
• "Animals come over to you so quite happy to interact."
• "All the animals are really friendly and happy to come up and say hello and play."
• "The animals are happy, friendly and exceptionally well cared for."

Cons:

• "Made me rather angry the conditions of some of the animals."
• "Terrible conditions for animals."
• "The animals are starved, sick, injured, uncared for and the owner couldn't care less."
• "Animals didn't look like they are being looked after properly."
• "There is a reindeer there who looks like he has massive tumours growing on his antlers and head, they all looked like they were struggling and not at all happy."
• "Some of the animals where looking a bit neglected and there was a really skinny pig."
• "The animals looked like they had been neglected, especially the poor reindeers."

Staff and Service

Pros:

• "The staff are so helpful and friendly."
• "Friendly staff."
• "Staff friendly will definitely go again good price."
• "The staff were excellent."
• "Staff were very friendly and the food and coffee from the cafe was spot on and a great price."
• "The staff are amazing and you get a very hands on experience with a variety of farmyard animals."
• "Staff are friendly and helpful too."

Cons:

• "Having to wait nearly an hour for it to come with hungry children is not good."
• "Waited an hour for food...no apology, no communication."
• "The lady with the tickets was borderline rude."
• "Shame about one extremely rude staff member or owner."
• "Staff on the main desk was not very helpful."
• "Staff were grumpy and there were not enough of them!"
• "The 2 members of staff were rude and ignorant, refusing to speak to us and other customers who were complaining."

Facilities and Cleanliness

Pros:

• "The playground was brilliant, a soft play too with plenty of ride on tractors."
• "Outdoor and indoor play area. Wide variety of animals, some roaming free and perfectly happy to be around humans."
• "Great soft play, outdoor park and a cafe where food is good and reasonably priced."
• "They have an excellent indoor climbing frame with ball pits and slides together with children's tractors and other vehicles the kids can ride around on."
• "Great adventure playground to play on afterwards."
• "Good sized outdoor play area with slides and climbing frames and a sand pit."
• "Great indoor and outdoor play areas to keep small ones occupied with lots of comfortable seating for picnics or food purchased on site."

Cons:

• "The play indoor area is worn and looks dirty and loads of the balls need sorting out and removing."
• "The indoor area for the children to play in looks tired, boring and not at all entertaining."
• "The place is really dirty."
• "The child's play area inside and cafe is dated."
• "The smell from the wildfowl area was disgusting."
• "The play areas need updating and should be segregated to age appropriate."
• "Tired and run down. Didn't think the animals looked particularly well cared for."

Food and Dining Experience

Pros:

• "Nice food area serves hot and cold food kids loved it, a great day out."
• "They sell local sausages and burgers."
• "Food from cafe was lovely."
• "Cheap and tasty food."
• "The coffee shop sold nice coffee and tea."
• "Cafe was nice and clean."
• "Very reasonably priced café."

Cons:

• "Having to wait nearly an hour for it to come with hungry children is not good."
• "Waited an hour for food...no apology, no communication."
• "The wait was quite long."
• "It was extremely slow on our most recent visit. Taking over an hour for us to get our food."
• "Took over 30 mins to deliver food, overpriced, when food actually came out the burger was so burnt."
• "Over 1hr to make a burger, chicken nuggets and a toasted cheese sandwich."
• "I will not be taking my grandchildren there again, overpriced and not value for money."

Value for Money

Pros:

• "Great value for money."
• "Entry fee is reasonable for a place of this size."
• "It was a cheap day for our family and the children loved it."
• "Very competitively priced we had a great time and would definitely go again."
• "A great day out for a great price."
• "This one was by far the best value for money!"
• "Lovely welcoming staff, clean play areas, very reasonably priced café and plenty of well looked after animals!"

Cons:

• "Has loads of potential but needs money spending on it to warrant the steep entry fee."
• "Overpriced for what is available."
• "What a overpriced let down not much of a Christmas show at all."
• "Over priced for what is there."
• "Extremely disappointing and we shall not be booking are child's party here!!!!"
• "Entry for adults should be £5."
• "Overpriced for what is available. £7.90 to get in."