Istanbul Restaurant Reviews Summary

Staff Service

Pros:

• "The staff were friendly and efficient as we were in a bit of a rush."
• "Muzo was a fantastic waiter during our family Christmas dinner last night."
• "Superb Sunday Brunch. Highly recommended. Staff are so friendly and kind."
• "The service was really so outstanding, definitely recommend!"
• "Very friendly serving staff."
• "The service was impeccable and very friendly."
• "Staff are always very welcoming and polite."

Cons:

• "Just had to walk out of this rubbish restaurant."
• "They didn't wipe the tables properly, they didn't know what a high chair was for the baby, and they took way too long to get the extra table."
• "Food is decent but if you want rude customer service then you will not want to go here."
• "Surly, very rude staff !! When you ask something they making faces and talking in their language looking at you like killers!"
• "When I addressed this with the waiter he was rude, patronising and a bit more rude."
• "Grumpy staff who can't communicate very well in English."
• "The staff are rude and surly, unhelpful and uncommunicative."

Food Quality

Pros:

• "They serve the best 'Iskender' in Dalston!"
• "We loved our entire experience and meal here!!"
• "The food is mouthwatering and delicious from the first bite, you honestly leave feeling utmost full and utterly satisfied."
• "The grill dishes are also very yummy and well prepared."
• "Possibly the best mix grill you will get in London."
• "The food is really good!"
• "The lamb liver was tender, grilled and hot."

Cons:

• "Very disappointed after one of our dishes was missed in our delivery order."
• "I’m sorry to say that but I have never eat such a bad food before."
• "Food is often overcooked and not fresh."
• "The falafel are really horrible, they are frozen and were still cold in the middle."
• "Unfortunately menenmen was extremely salty, might be a mishap or accident but just way too salty."
• "Lamb ribs are very rubbery and under cooked, rice had no flavor."
• "The food was absolutely disgusting, we have not eaten a single meal the soup was swimming in oil with a strong fried oil smell not edible at alllll!"

Value for Money

Pros:

• "Great restaurant, warm and welcoming staff and amazing food. Price wise really good."
• "Great big portions and fair prices."
• "The portions are also very generous for really affordable prices."
• "For £8 you get one of the three daily stew with a LOT of meat, salad, bread, rice."
• "Staff are so friendly and the price is very reasonable."
• "Good value for money (considering this is London)."
• "Absolutely delicious food, ideal for sharing with a group of friends and the cost won't leave you with an empty pocket!"

Cons:

• "I found it a bit pricey."
• "The price I paid was a rip off for what I received."
• "They forced us to pay £80 which was more than the platter."
• "I got a large falafel wrap, for £8.50 I don’t think this is particularly good value."
• "Also ridiculously expensive."
• "We were charged £7ish (4x £1.80 each for a SMALL cup of tea) because we ordered a second round of tea."
• "The very expensive they charge me £38 for mix family for 3 Person and then give me kift and lamb kebab and doner basically they give you more mince don't give you meat chicken shish or lamb shish only one mxe shish."

Atmosphere

Pros:

• "It has a great family vibe about it."
• "This is an amazing restaurant i like to visit regularly. The food is amazing full of great seasoning and texture."
• "One of the best and consistent turkish restaurants around."
• "Fantastic atmosphere."
• "Absolutely amazing. From the moment you walk in, the warm greeting from the waiters/waitresses makes your day."
• "Such a welcoming warm place i always visit with friends and family!"
• "The whole atmosphere was cozy. Great staff!!"

Cons:

• "They took a party too big to handle, we ordered a platter and our portion size was reduced."
• "Do not eat here!!!! It seems to have been taken over by new management and the management and service is a complete shambles."
• "It's cheap compared to the competition in the area but I strongly suggest that you look elsewhere."
• "the restaurant was very cold, we complained to the staff, he said in laughing 'am not cold?'.."
• "Some of the foods are always unavailable for too long."
• "The food was just left standing there without anyone giving it to me and taking my payment for a long time."
• "when extremely busy service can be a bit slow."