Queens Head Inn Maldon Reviews Summary

Service

Pros:

• "Friendly service, decent food and overall good value for money."
• "Friendly, attentive staff and great atmosphere even on a Sunday."
• "The service was also very good and our waitress could not have been more attentive."
• "Good efficient friendly service."
• "Polite and attentive staff."
• "Service was great, staff are friendly and helpful and food arrived quickly."
• "The service was brilliant, no rushing us or waiting a long time, just right."

Cons:

• "Only one downside woman behind the bar wasn't very friendly."
• "Turned up at 5 to 6 pm told they stopped serving food at 6pm very don't care attitude."
• "The Manager and staff here all need a lesson in customer service."
• "No warm welcome."
• "Service always a bit disappointing also response when the server spilt gravy on me."
• "The pub was noisier than normal as there were a few tables with kids but I was disgusted by the staff's attitude when asking to keep children quiet."
• "The only downmark is for the barman who really didn’t want to be there."

Food Quality

Pros:

• "Though the skin was not crispy, it was a good taste."
• "Once you find a table which can be a struggle, the food is great and the service is good."
• "Lovely fish and chips, nice beers and all at very reasonable prices."
• "Every dish was delicious, especially the fresh Haddock."
• "Wonderful food cooked fresh and we have never had a bad meal."
• "The haddock was superb, light crisp batter encasing perfectly cooked fluffy white fish."
• "Quite possibly the most delicious fish and chips, the batter was light and crisp, haddock had lovely fresh flavour."

Cons:

• "Had the pie not good awful mash overcooked vegetables peas and sliced carrots watery gravy."
• "A well oiled machine for tourist food and drink, but obviously as a pub for decent beer it's a disaster!"
• "Under new management the pub has become a food rip off."
• "Bit disappointed, as there was a smell of formaldehyde which is sometimes used as a food preservative to prevent fish decay, but I had to leave my fish."
• "Baffled by the “great food” reviews because we visited recently and the food was awful. Microwaved, undercooked and massively under seasoned."
• "The worst roast dinner.. cold veg un seasoned.."
• "The surrounding area was good, but unfortunately cannot say the same about the overpriced food. Fuch & chips was very greasy & had small bones which should always be removed."

Atmosphere & Location

Pros:

• "Best place in the area for adhering to social distancing."
• "Lovely atmosphere and great setting."
• "Well worth a visit."
• "Nice location overlooking the river with plenty of seating outside."
• "Good ambience, friendly staff, great location on the quayside."
• "Enjoyed eating outside sitting by the river."
• "The view from the restaurant is lovely. Well worth a visit."

Cons:

• "Parking is limited."
• "Nice setting, could do with more parasols as no tables available with shade."
• "Foul mouthed youngsters is the only downside when sitting outside."
• "Only thing I can fault on was the amount of flies. So many flies!"
• "A little on the small side for such a popular venue, difficult to get a seat during the winter months."
• "The decor in this place definitely needs some up dating, it looks tired & old fashioned."
• "No apology or general recognition from the staff."

Value for Money

Pros:

• "Fair selection of food & reasonably priced too."
• "Right in the river, great food and beer at very reasonable prices."
• "The special offer of 2 main courses including a bottle of wine for £28 was excellent value and money."
• "All at very reasonable prices."
• "Good value for money."
• "Portions were generous and the price was very adequate."
• "Always fantastic food and at a very reasonable price."