Address: Victoria House Victoria Quay, Victoria Ave, Shrewsbury SY1 1HH, United Kingdom
Phone: +441743340525
Rating: 4.4
based on 321 reviews.
Service
Pros:
"Unintrusive, good service and delicious food served in an impressive building."
"Easy to book online. Lovely ambience. Excellent service."
"Even though it was an extremely busy night, with several large Christmas parties, the staff were attentive, helpful, and made you feel just as important as the large groups."
"The waitress service in a very busy restaurant were faultless excellent & friendly."
"Staff very friendly and efficient. 100%"
"Service was extremely prompt with a smile."
"Staff were incredibly friendly and helpful, albeit a little forgetful at times but nothing of any real concern."
Cons:
"The staff weren't particularly friendly."
"Service was super slow."
"Service generally poor and was largely ignored."
"Slow service and very average food."
"However, the food was mediocre."
"Waited at least 30mins for anyone to come to table to take order (despite waving and watching other tables being served)."
"Service slow. Took away main course plates and didn't ask if anyone wanted dessert."
Food Quality
Pros:
"The food coming out of the kitchen looked faultless."
"The Armoury is fantastic. It has a unique charm with wonderful service and excellent coffee."
"I've never tasted a better meal!!!"
"Our meals were delicious, food and plates hot, and served quickly without feeling rushed."
"Food was excellent fresh and high quality."
"The food was beautifully cooked and very tasty."
"The food was excellent, beautifully presented and tasted delicious."
Cons:
"Both myself and my partner had upset stomachs today. Not surprising really."
"Had two pies here in the past but have spoilt the pastry by using gluten-free flour which makes the pastry very hard and inedible."
"The pastry was over baked and tough with it difficult to cut."
"Unfortunately, the food wasn't very good."
"The food was poorly cooked."
"Whilst very tasty, the quantity for over £14.00 resembled a starter dish."
"The fish and chips were completely bland and for £14.95 we expected better."
Ambience & Location
Pros:
"Such a stunning place to have a lovely sit down meal with family or even alone with your doggie."
"The few tables outside are in a lovely location, overlooking the river."
"A really top class establishment facing the river with a seating area alongside the river."
"Absolutely gorgeous views, lovely beer garden."
"The riverside views are spectacular."
"Right next to the river Severn, stunning views."
"Beautiful river side location and outdoor seating."
Cons:
"Coupled with an airless, stifling room, and unclean toilets, I would certainly give this place a miss."
"Place was like a petting zoo. Full of dogs."
"Standards at the end of the night could be maintained better."
"No apology just that someone must have removed the sign."
"Does get a little noisy though."
"The noise is akin to a school canteen at a weekend."
"Looks nice inside but the acoustics are rubbish, it's awfully loud and you feel like you have to shout to one another."
Customer Experience
Pros:
"Dishes are clearly labelled on the menu (vegan, vegetarian, gluten free)."
"Not hassled or pushed into ordering."
"Very polite and helpful security in the door."
"Good choice of reasonably priced food and drink."
"Our server was incredibly helpful in moving us to a smaller table, near the fireplace."
"Very easy to walk into the town centre."
"We really enjoyed our amazing food in a lovely warm and inviting environment."
Cons:
"Was disappointed by the pate was expecting it to be homemade bur seemed to be just a normal small slice with some lettuce and 4 pieces of bread."
"Very unfriendly certainly not a dog friendly pub at all."
"Why put a couple on a table right next to that really inconsiderate."
"However, despite a very long list of meal options, there appeared to be no main courses for vegans."
"Horrible meal experience."
"Food was mediocre... Very poor choice of vegetarian options so I opted for a starter and asked for it to be made into a 'mains' sized portion... I had 6 pieces of pasta!"
"The total cost of a meal for two was £48. Never again."