The Bole Bridge - JD Wetherspoon Reviews Summary

Staff and Service

Pros:

• "Fantastic selection of beers at very low prices!"
• "This Wetherspoon has friendly and attentive staff."
• "The service was excellent all round, including the bar, the waiting on and the table service."
• "Staff were lovely and welcoming."
• "Staff were great very friendly and helpful."
• "Considering this place was super busy the service and food was amazing!"
• "Manager showed us to our table, staff helped us with the order and the food was great."

Cons:

• "Staff just stood about chatting people they know."
• "The staff are arrogant and rude, I ordered steak and chips and got a shrivelled up piece of steak and about 10 chips."
• "Went for lunch the attitude of the staff was appalling we asked for extra lemon with the fish and were told it was on the plate and staff member walked off the quality of the food was poor."
• "Very poor attention to detail and no staff."
• "The drinks order was wrong twice and the attitude of the staff just topped it off they do not deserve any stars highly UNRECOMENDED."
• "Staff seam to lack interest and customer service is lacking."
• "When they cleared the plates away we said thank you, and the response was 'ok'. Since when were manners such hard work from people's whose wages you're paying?!"

Cleanliness and Maintenance

Pros:

• "Very clean all over and even seemed well maintained throughout which is sadly not now at all weatherspoons."
• "Clean spacious area outside clean and tidy plenty of seating too."
• "This is one of the cleanest Wetherspoons I've been in."
• "Toilets although a little difficult to access for myself (stairs) very well kept, floors clean, with a nice odor."
• "The pub itself was very spacious and extremely clean including the toilets, well the Gents were at least."
• "Nice and spacey clean and tidy, no dark corners, plenty of seating too."
• "Amazing staff really helpful and polite."

Cons:

• "Full of young children, any unoccupied table was covered with empty glasses and plates."
• "Cleanliness definitely needs a step up but the staff are nice and the space is great throughout."
• "Food was good no problems. Unfortunately the tables weren't clean, so went to another table this also was dirty with stains and food."
• "Tables dirty, chips on floor, fire door open for smokers letting smoke into restaurant and staff smoking outside in uniform."
• "I don't understand why staff cannot clean tables after removing plates."
• "When we sat down the table wasn't wiped down, and behind us 4 tables still hadn't been cleared and we're exactly the same when we left 1.5 hours later."
• "Lots of tables hadn't been cleared. Obviously, there was not enough staff on that lunchtime."

Food Quality

Pros:

• "Food is well prepared and arrives quickly."
• "Food was the best we had tasted from any other Wetherspoons."
• "The food was cooked well and served with a minimum amount of waiting time."
• "Really good meal chili burrito x2. Just the right amount of spiciness in the chilli."
• "Never had a bad meal here. Sirloin steak rare, cooked to perfection. Phenomenal value for money."
• "The food was really good and excellent value for money."
• "Chicken wings, the 3oz beef burger and chips all of which was delicious and great value for money."

Cons:

• "Not even be offered any compensation/discount for having to order what u dont even want is a disgrace."
• "Eggs are also cold and like rubber."
• "Food was burnt. I ordered the tenerse burger. Chips and onion rings was hot and nice, but the burger was burnt, dry and snapped in half."
• "Both fish and chips were returned because they were just warm and didn't look very appealing."
• "The pizza we had wasn't very well presented."
• "Was expecting the usual spoons offering ie cheap cheerful acceptable food however what we got was tasteless very over cooked dry rubbish."
• "We ordered the empire state burger which is meant to be a massive meal but there was 10 half cooked chips and the burger thrown on the plate which isn't good enough."

Ambiance and Facilities

Pros:

• "Interior is large and there is a beer garden at the rear."
• "Apart from the long trek to the toilets (typical spoons design) I can't fault this place at all."
• "Nice big light and airy place, and even when busy, not claustrophobic."
• "Very popular pub in Tamworth. Great range of beers, wines and spirits."
• "Beautiful building and its well located along main street easy access to high street shopping area."
• "The additional indoor dining and drinking space added by the extension into the beer garden is excellent."
• "Great atmosphere and good location to meet with family or friends."

Cons:

• "The usual Wetherspoons pub, always busy food and service exactly the same as every other Wetherspoons pub."
• "The place is noisy, desperately needing some soft furnishings to dampen the hard surfaces and low ceilings."
• "Not the best wetherspoons but it is my local. Eat here quite a lot and standards vary quite a bit."
• "This Wetherspoons has gone right down the pan. It's in a cracking location, and should be a lot better than this. It smells stale, you stick to the tables."
• "The most soulless wetherspoons I've visited."
• "Summer evening visit found it dark and dingy."
• "The place was quite busy with people of all ages including families with young children."

Value for Money

Pros:

• "Drinks were very reasonably priced with a couple of guest ales on."
• "Can't fault it really. Cheaper to eat at Wetherspoons than a take away chip shop."
• "Good for a cheap and cheerful drink or some food."
• "It's very popular with the locals and families ... Good value on drinks promotions."
• "Wetherspoons was brilliant and cheap."
• "Good value food and drink."
• "The food was lovely & quick service."