The Crown - JD Wetherspoon Reviews Summary

Location

Pros:

• "Perfect location in centre of lovely Worcester."
• "It is located in the middle of Worcester by the shopping center."
• "Absolutely fantastic hotel right in the centre of Worcester."
• "Standard Wetherspoons pub downstairs... Stayed 1 night in the hotel above, very clean, comfortable bed, city centre location."
• "Cheap rooms right in the middle of the city."
• "An 18 roomed hotel, one of which has disabled access, all en suite. Centrally located with good kerb appeal."
• "Lovely building and much bigger than it looks from the outside."

Cons:

• "The only downside was the parking which was a car park a few minutes walk away from the hotel."
• "We drove round the one way system 3 times before calling and getting a different postcode, but we then couldn't find the entrance and ended up parking somewhere else, which was pretty expensive."

Staff and Service

Pros:

• "Visited twice while on holiday. Staff are all really friendly and efficient and all look happy there."
• "All the wetherspoons staff treated us like royalty once they knew we were hotel guests."
• "Massive thank you to the staff for accommodating my Vegan diet when I ordered breakfast today."
• "The staff as always were friendly."
• "Staff were all very pleasant and helpful."
• "Staff really friendly and welcoming."
• "The staff were very friendly and incredibly helpful."

Cons:

• "Not one of the better Wetherspoons, long waits at the bar."
• "Worst Wetherspoons I have been in. Service very poor with people jumping in and the bar staff didn’t care."
• "The manager didnt bother helping the staff knowing they were short staffed."
• "Service at the bar can be a bit slow when there's no staff around."
• "The kitchen staff appeared to be deep in argument, very unprofessional."
• "The arrogant girl who served us was very rude."
• "Waited 40 minutes for assistance! After 3 times of us letting them know we were there and ready to order!"

Food Quality

Pros:

• "Food was excellently cooked, hot, generous portion; and didn't take long to arrive, even though it was very busy."
• "Food was good, coffee is now self service from a machine and tasted ok."
• "Lovely pub was quite busy as it's a Saturday lunchtime, we were served straight away and food only took 6 minutes to arrive at the table it was piping hot and extremely tasty we only wanted a small plate and this was perfect."
• "Food was good and served fast."
• "The food was lovely and came really quick."
• "Food was good staff friendly."
• "Food was lovely and hot."

Cons:

• "Ordered chicken wings which arrived burnt."
• "The contents of the Panini's were pitiful, and the bread was soggy inside, it was totally inedible."
• "Food is awful, 'toast' is warm bread, bacon tastes like pure smoke and fat."
• "Dirty and unenjoyable. You don't expect much at Wetherspoons but the food in this case was awful."
• "The food served here is not good at all."
• "Food was overcooked and cold (amazing combo) after a 40 minutes wait for cremated food."
• "Worst fish and chips I have ever had and I've had a few."

Accommodation

Pros:

• "The hotel accommodation is very good, all the rooms have a music theme. Beds are comfortable and rooms have Wi-fi, charging points, hairdryer, iron and ironing board. Along with tea, coffee etc and a TV."
• "I paid £35 for a single room and it was clean, quiet, air conditioned and straightforward."
• "The room and en suite were immaculate, the bed was superbly comfy and luxurious."
• "Fantastic accommodation with rooms very clean and tidy."
• "Stayed the night in the hotel. Lovely big, clean rooms."
• "Our room we were in were to die for."
• "The hotel rooms are really nice, good value and spotless."

Cons:

• "The Wi-Fi wasn’t great keep disconnecting idk if that bec we was in high up room so hard for us to connect to the Wi-Fi."
• "We were put up for the night in the utility / disability room, not fine as we are NOT disabled."
• "Despite the smell in the room from the bathroom that always smelt as if someone had just used the Toilet."
• "However one on the third floor had very low ceilings and an early wake up call from the seagulls."
• "The rooms are a little dated but the area is noisy."
• "Found the room 203 very large and roomy .unfortunately it was a bit dusty on the headboard and top of wardrobe."
• "Rooms were nice to be honest. Mostly clean dust on door panels was quite bad. But the rest of the was clean."

Cleanliness

Pros:

• "The place is spacious, clean and well run with an unbelievable selection of well treated beers."
• "Everything is clean, friendly, well ordered and a great range of cheap beers and food typical of 'spoons."
• "This is a Wetherspoons pub so has all the usual menus as all of them have. The pub was spotless."
• "The pub was spotless and the food nice."
• "Place was clean with good covid-19 guidelines in place."
• "Toilets were clean."

Cons:

• "The bar was filthy, rubbish on the floor and the toilet stank."
• "Dirty cutlery and tables and the toilets."
• "The actual pub itself was disappointing the tables we sat at we're very sticky and hadn't been cleaned out entire stay."
• "It was really dirty, dishes and glasses everywhere."
• "Toilets were disgusting food and toilet paper scattered everywhere."
• "What really lets the place down is sticky and leftover bits of food and drink left on the tables, the menus are always dirty and unhygienic."
• "The pub was filthy, rough people, uncleared tables."