The Thai Terrace Reviews Summary

Atmosphere & Decor

Pros:

• "It's an absolute pleasure to step foot into this restaurant."
• "The terrace overlooks Guildford and we watched the sunset over the town."
• "The place is very nice and has great decor."
• "Wonderful views over Guildford. The atmosphere was excellent, staff was nice and attentive."
• "Lovely spacious restaurant with a nice view on Guilford."
• "Setting, decor and ambience is fantastic."
• "The atmosphere is wonderful and the views are breathtaking."

Cons:

• "Ah, The Thai Terrace in Guildford, a culinary escapade that had us perched on metal chairs that seemed to have escaped from a whimsical children's playground – cold, dingy, and decidedly more suited for merry-go-rounds than a lavish birthday feast."
• "Menu is uninspired, venue needs refreshing and tired with the brown carpets, decor looks tacky and zero ambience, feels like you're in some a buffet restaurant."
• "The place is very outdated."
• "It's very overrated and too loud to enjoy a peaceful meal."
• "The location/restaurant is ok once you step out of the car park lift."
• "The taxi on the terrace was something my children loved playing on."
• "The whole restaurant has an amazing atmosphere."

Service

Pros:

• "A Warm friendly welcome on our arrival."
• "The staff are always very welcoming and kind."
• "We went as a party of 12 and were perfectly looked after by the staff."
• "The service is really good with lots of friendly staff around."
• "The staff was professional."
• "The staff are not only well-trained but also incredibly welcoming and efficient."
• "Service is attentive and polished, as a need or desire arose, a member of the Thai Terrace team appeared from seemingly out of nowhere to address our needs."

Cons:

• "Service was slow."
• "Thai Terrace has style but not enough substance to justify high prices charged and poor service given."
• "We didn’t receive any particularly good service and the staff were quite bland and lifeless."
• "They also forgot to bring my friend's dessert and again no one asked is everything ok with desserts, nothing."
• "The waiter was standing next to our table and heard all of this but didn't even ask a simple question - how is your food, he just listened and walked away."
• "Service extremely slow (but very friendly)."
• "The service was a little abrupt and the food came out so quickly that it was hard to really enjoy our evening."

Food Quality

Pros:

• "The food is ALWAYS of high quality and presentation and good value for money."
• "The food was good and everyone enjoyed it, Thai soup was fabulous."
• "We had the duck curry and seafood fried noodles. So tasty!!!"
• "The Pad Thai here is awesome."
• "The food was just amazing and very good quality."
• "Probably the nicest food I have eaten in a long time. Absolutely amazing!"
• "Their Pha Thai noodles and soft crab are particularly noteworthy – both dishes are bursting with authentic flavors and cooked to perfection."