Zaap Thai Street Food Reviews Summary

Ambience & Decor

Pros:

• "One of the best places to have Thai food in Nottingham. The ambience is resemblance of Thai streets and thai street shopping."
• "The atmosphere of this restaurant is really great, colorful and you can feel the energy of the place."
• "They've put so much effort into the ambience and it works, people eating in tuktuks, loads of signs and a busy bustling kitchen."
• "The place is very well decorated, like an authentic Thai street."
• "Love the street food internal decorations styles! Reminds me of good relaxing days in Thailand as a tourist."
• "The decorations truly resemble the atmosphere of the Thai street market."
• "The interior alone feels like you're stepping into the culture - a bustling, warm atmosphere with lights, signs, hats and art hung up everywhere."

Cons:

• "This is a loud restaurant however, and is more of a social spot than a romantic sit down evening."
• "Table was sticky and just ikky."
• "Not recommended for date... too noisy and smelly."
• "Unfortunately the toilets were too Authentic! No roll & dirty."
• "To top it up the toilets were in a terrible state. Urinals were full and overflowing."
• "We were sat at a table at the back of the restaurant, next to the open fire escape."
• "The location was a little confusing as it’s located round a building which had construction going on."

Service

Pros:

• "The servers were very friendly and we'll definitely be going back again next time we're in Nottingham."
• "The staff were friendly and had a great sense of humour 😊🤣"
• "Service was very quick and efficient."
• "Customer service is great."
• "Staff were lovely, and very attentive - excellent customer service."
• "Fabulous customer service, even though they must have been run off their feet they were very attentive."
• "The staff were very friendly and quick to take my order and serve up my food."

Cons:

• "Today I was expecting it to be about £60 something but I was a bit surprised to see it was over £70... all this time I've been going to zaap and paid service charge!!!"
• "Service was quick however I didn't get my drink throughout my meal but manage to get it refunded."
• "Horrible service and we didn’t even enjoy the food."
• "Waitress was quite rude. She kept frowning as I asked her for recommendations."
• "Staff cleared plates before everyone had finished and I was told to go and get my own water when it was plain to see that I was unable to get out of my chair without moving a people as the space was tight."
• "The servers/ waiters are so RUDE!!"
• "Bar staff got our order wrong and spent a long time working out the price - one calculator between 8 staff!"

Food Quality

Pros:

• "Absolutely delicious food, nice portions and fantastic atmosphere."
• "Food is always fresh and tasteful."
• "Great food and really good portions."
• "Surprisingly good! As a frequent traveller to Thailand and having lived in South East Asia for nearly a decade, it's really difficult to find 'good' authentic Thai food in England."
• "The dishes were made beautiful and absolutely delicious."
• "The main dishes that we had were so tasty and fresh and great portion size."
• "The food is everything you would expect and more."

Cons:

• "Food is ok, very small quantities and high prices."
• "Was charged £3.95 for a bowl of bland prawn crackers."
• "Unfortunately the mains were weak."
• "Food was just very strange, chicken was rubbery and bland."
• "Food was pre-prepared and heated on demand. Bland far from authentic…"
• "The 'street food specials' eg. Crab cakes and wings etc seemed small for the price and some things lacked flavour."
• "That’s just horrible since they made us pay for 2 extra hot meals that we didn’t even enjoy eating."