German Doner Kebab Reviews Summary

Portion Size

Pros:

• "The texture of the kebab is just right, and it is not too greasy so you won’t feel too guilty whilst you eat it!"
• "Dine-in lunchtime experience is top notch with delicious, freshly cooked food."
• "Food was ok chips were cold meat was barely warm with my doner box with fries."

Cons:

• "I was a bit disappointed because it was not as big as I thought it would be, especially for the price."
• "The potion of the chips is for toddlers, definitely not adults."
• "Worst GDK I have been to... Portion is horrendous."
• "Small potions, they used to give bigger potions of potatoes chips and also the wrap used to be bigger."

Service Quality

Pros:

• "The staff are friendly, the food takes an acceptable amount of time (5-10 mins) to be prepared."
• "Nice and responsive staff named Bilal in kitchen, Cisha in till."
• "Staff were very friendly and accommodating and food was excellent."

Cons:

• "This concrete order was placed just before 8 night, and we got it delivered at 11 night."
• "I will in future just go slough where the service is spot on and customer service along with professionalism is how you expect when spending this much money."
• "One of the worst Donor places ever... I am sure the owner reading this will educate his staff so the customers will get fully cooked donor for the money they pay."
• "The worst staff ever. I have never seen such a bad service."
• "Incredibly slow service. Was not even busy and they had so many staff members."
• "Ordered a large crunch burger, got home to open it. It was completely empty. No meat given."

Food Quality

Pros:

• "I love kebabs but this one was a world away from the ones I’ve before… no grease but so much flavour, and even the sauces were delicious…"
• "Best kebabs and service … highly recommend when prepared right … get the perfect food :)"
• "Food is banging. Definitely worth it! Staff really welcoming too not to mention the place is pretty spotless."

Cons:

• "I recently visited German Doner Kebab in High Wycombe and was quite disappointed with my experience. The main issue I encountered was with the quality of the fries – they were soggy and clearly reheated."
• "Ordered a takeaway (mixed donner box with fries) the chicken was pink and raw happened on a few occasions."
• "Worst GDK I’ve been too. Came twice during the day and in one instance there was no chicken available during prime lunch hours."
• "So disappointed! I was better off drinking oil. Took a gym box and a Donner box with cheese. I showed it on the till because it was so oily and the waitress was so arrogant."
• "Food was ok chips were cold meat was barely warm with my doner box with fries."

Customer Service

Pros:

• "The only problem i’ve ever encountered were some slight communication problems at the counter, but the staff ask for clarification and everything is resolved quickly."
• "I ordered a box of fries and Doner kebab and I was served by Hammood. He has amazing customer service skills."
• "I visit often as the service is great, they personalise my order and are always really friendly."

Cons:

• "I paid for my order and noticed there was no sauce which is supposed to be with the supplied. The server told me there was none and tried to leave it at that but when I asked if there was an alternative she said 'no'."
• "Had a very unusual experience. I wanted to order a chicken doner and was told by one of the employees unfortunately I can only order a mixed doner because they need the chicken meat to last until they close."
• "Incredibly slow service. Was not even busy and they had so many staff members. Decided to pop in with my family for a little snack. Ordered 6 doner spring rolls and cheesy fries. Food took ages to come."
• "1 star is even not deserved. I have ordered only one burger, they had 6 staff members. I asked after 20 minutes about my order and they had not even bother to make my burger."