Allday & Miller Estate Agents Reviews Summary

Customer Service

Pros:

• "They reassured us throughout the process and were mindful of our previous bad experience."
• "They have demonstrated a commitment and dedication to customer service that is rare to find today."
• "My experience with Allday & Miller was outstanding throughout the entire process."
• "Jordan Holmes is respectful, knows his work, provides support when needed."
• "Mr Jordan helped me a lot in no time with viewing of the property for rent."
• "I have been provided with immaculate service by Jordan Holmes."
• "I have dealt with many estate agents in my time and not once have I left a review."

Cons:

• "Called them for weeks about a property for rent and they said they are gonna get back to me."

Professionalism

Pros:

• "They are an asset! Thank you both, and congratulations for your integrity, professionalism, and kindness."
• "I felt that Allday & Miller were exceptionally supportive and that they delivered excellence."
• "From the moment I contacted them to the day I received the keys, Tom and Sophie provided a level of professionalism and customer service that truly exceeded my expectations."
• "Allday and Miller are a fantastic agent who understand this and put themselves in the clients shoes."
• "They worked very hard to sell it. They did not just wait for enquiries."

Cons:

• "After 2 weeks I raised concerns if this is still going ahead and she told us everything is fine and told me they will send a link where we can fill out the forms electronically and make an online payment for the holding deposit after much chasing for a further 1 week she finally responded with sorry we had a “server error”."

Communication

Pros:

• "Their communication was excellent and they were all genuinely nice people."
• "One of the standout qualities of Allday Miller was their consistent and proactive communication."
• "I was highly impressed by their personable service with end-to-end support through the journey."
• "Their hard work is appreciated and I would definitely recommend!"
• "We completed the sale of our house on time to buy our next house using Allday and Miller."

Cons:

• "Called them for weeks about a property for rent and they said they are gonna get back to me."

Expertise and Knowledge

Pros:

• "I spoke to several other agents before instructing them and I can tell you nobody else matched them in expertise and understanding the market."
• "Jordan Holmes is respectful, knows his work, provides support when needed."
• "I have dealt with many estate agents in my time and not once have I left a review. This all changed when myself and my brother booked in to view a property with Allday & Miller."
• "Their responsiveness and dedication were truly commendable."

Cons:

• No specific cons related to expertise and knowledge mentioned in the reviews.

Personalized Service

Pros:

• "For them, it is not merely a transaction and this is what sets them apart."
• "We felt nothing was ever too much and for the first day of viewings, we had more than we’d ever had!"
• "My experience and relationship with Allday Miller has felt incredibly personal and tailored for me and my family."
• "Both Tom & Sophie have been fantastic, right from day 1. With Tom's advice and guidance, we were not only able to achieve our asking price, we were also able to complete from start to finish in just under 12 weeks."

Cons:

• "The worst estate agent to deal with, they strung us along with fake promises for 3 weeks and last minute tell us the landlord is pulling out!!"