German Doner Kebab Reviews Summary

Service Quality

Pros:

• "the service was fast and she was very generous with our portions."
• "staff, Sam, was really nice to us."
• "staff service at this branch very friendly and professional."
• "Amazing service from Vaisakh, he answered all my questions and helped me with my order."
• "staff were polite, especially the person who served us who’s name is Sam."
• "Me and my Wife always went there for quick meal. And guess what, taste of there foods never fail to amaize us."
• "Sam was excellent, was friendly and smiley but not over invasive."
• "Food was delicious, only kebab shop where food isn’t just grease."

Cons:

• "Very very, I mean very slow service. Place was near empty and I had to wait for 18 minutes for 3 kebabs."
• "Very disappointed and will surely not be returning."
• "Very very slow service as usual. I had to wait 20 minutes to get a Donner box kebab."
• "Waited 17 mins for order, 1 German doner kebab meal (mixed beef / chicken). There was no queue so it was 17 min from ordering, staff looked a bit lost."
• "Slow service waited 20 mins for 2 donner meat and chips box meal also when it finally arrived the food was cold."
• "Don’t clean everything clearly. Mostly have problem of behaviour. They behave roughly with others."
• "The customer service is so bad and the staff are so rude especially the manager."
• "Tbh this franchise has been a disappointment with food quality.,I’ve tried GDK alot of times in different parts of UK and this one is no where near to them."

Food Quality and Portion Size

Pros:

• "The food was really tasty and well proportioned."
• "The Doner Box with fries was tasty and well put together/presented."
• "Food was decent. Well impressed."
• "Food was nice and fresh, the restaurant was immaculate."
• "Was surprised by the quality of the food and it was also well priced for the portions we’ve received."
• "My daughter got the mixed doner box and chips and I got the boss box! Food was incredible! So fresh so filling and sooooooooooo tasty!"
• "The OG Kebab was an absolute delight, bursting with flavors that were a perfect blend of spices and seasonings."
• "The Plain Fries were simply outstanding. They were crispy on the outside, fluffy on the inside, and seasoned to perfection."

Cons:

• "Extremely disappointed, for over £10 for Donna chips box extra beef, was tiny portion the meat was cut so thin it was see through, really not worth the money."
• "Came here to try the food. It's a doner themed shop so I ordered a doner ... they gave me a handful (quite literally) of a wrap for a price (7.39) that in ANY other kebab shop would have meant a portion double the size."
• "Service was slow, meal came in two parts 8 minutes between kebab arriving and the fries arriving. Meat in kebab was dry and burnt."
• "Great marketing, but that is where it ends, mixed kebab average, and luke warm verging on cold, cheesey fries are standard fries with some cheese flavored sauce squirted over first few fries."
• "Yesterday went in an got 2 OG kebabs with curry sauce, got home and there was no curry sauce however that was the last of my worries. Was half way into my half filled kebab when I bit into a long line of melted plastic film."
• "Very very slow service as usual. I had to wait 20 minutes to get a Donner box kebab. There is always 1 person in the kitchen and 1 person in a front of the house."
• "Food was cold so complained was given horrible look and the staff were taking about me and pointing at me very rude and made me feel very uncomfortable then then continued to be rude while I was eating my food."
• "Worst gdk I've ever been too, not clean had to wait ages for food. Ordered a gym box whole bottom of it was just oil like I could have drank it."