The Balti Cottage Reviews Summary

Category: Indian restaurant

Address: 18-20 Goresbrook Rd., Dagenham, RM9 6UR, United Kingdom

Phone: +442089241222

Rating: 3.8
based on 125 reviews.

Staff Service

Pros:

  • "The staff are always extremely polite and helpful."
  • "Staff were polite and always asking if we needed anything so thumbs up for that."
  • "The staff are very helpful, polite and welcoming."
  • "The staff are very friendly and make you feel welcome and looked after"
  • "Friendly helpful staff."
  • "Welcoming and attentive staff"
  • "Staff are friendly."

Cons:

  • "The staff looked un-interested and most of the customers looked like they were from benefit Street."
  • "Although the staff are helpful they can also be very rude."
  • "I was given rubbish customer service from the staff."
  • "The waiter staff looked very stuck up no smiles and one actually was very arrogant."
  • "But service was poor. The waiter actually told us before we even start eating that people like to take a lot and waste foods."
  • "Customer service is virtually nonexistent."
  • "The service was appalling"

Food Quality

Pros:

  • "fresh food that is actually banging"
  • "Amazing food! For under £15 I got a full meal AND a free bottle of wine, I am super impressed!"
  • "the curry selection is out of this world with all the right spices in all the right places"
  • "Food was hot and delivered 10 minutes before estimated time."
  • "The food was plentiful and fresh."
  • "Indian food at its best, especially chicken tikka mosalla and chicken korma."
  • "The food was tasty and the curries had plenty of meat."

Cons:

  • "Not much variety, Unhygienic, Food was so disgusting, could not eat."
  • "Food was so bad i couldn't eat."
  • "Nothing to sing about, the food is cheap and far from good authentic TASTEY Indian food."
  • "Instant food poisoning and also there r flies and its hot and dark and unhygienic"
  • "Buffet is very cheap but the limited selection and low quality of food represents the price you pay."
  • "the chicken korma curry were so sweet, absolutely disgusting"
  • "Food was so disgusting, after I ate I get tummy pain , no salt no spice very taste less"

Price and Value

Pros:

  • "Buffet is priced very well at £6.95 for adults."
  • "The price is very cheap yes but it's not a good price if your eating it in somewhere your uncomfortable to eat due to it being run down."
  • "a very good price for the buffet (£7.99)"
  • "the prices were exceptional for Essex"
  • "Reasonable pricing for food."
  • "the buffet price is unbeatable value"
  • "£9.95 for all you can buffet is a bargain."

Cons:

  • "Their food is not worth of 1/5th of their price."
  • "The place looks very run down, the so-called bargain isn't when you have to pay extra for a starter or nan bread, the food was bland, tasteless, and not apertising."
  • "They have a card surcharge so you're advised to walk across the road to get cash out."
  • "Worst food I ever had.Not even worth a penny."
  • "I am not recommending anyone to go there."
  • "Food was mediocre not the greatest Indian food, too sweet for my liking."
  • "For 6.95 adult.u think is expensive for popadoms and pickles."

Ambiance and Decor

Pros:

  • "an agreeable retro feel to the decor"
  • "The decor definitely has a cottage theme to it."
  • "Nice seating area and environment."
  • "It's quite cosy and busy."
  • "Nice and cozy family restaurant, with enough choices for each one of us to have a perfect meal."
  • "Place is very family friendly and has some cosy booths."
  • "Always such a pleasure, even 7 years after my first time here, still an amazing experience."

Cons:

  • "The venue itself needs refurbishment."
  • "The restaurant is a little on the dark side, but some may find this cozy and the staff do a good job of making sure it's clean."
  • "However needs slightly better decor."
  • "The place is far from presentable, not just in need of decorating needs a whole new refurbishment chairs were ripped cloth was ripped and stained was dark gloomy run down, not pleasant to dine in."
  • "The interior could do with an update too."
  • "The place is far from presentable, needs decorating. The floor was in a state with loose crumbs scattered around the restaurant."
  • "So not impressed with this place. How can you serve warm non alcoholic drinks in hot weather.?"

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