Chettinad Restaurant Reviews Summary

Service

Pros:

• "The service was friendly, attentive and very competent."
• "The owner and the service staff were all so kind and offered a very attentive service."
• "Waiters were courteous but were so busy that they couldn't provide us with water and paper towels."
• "5* is definitely for the staff first. They were active, always taking orders on time and serving them perfectly."
• "The service was great and everyone was helpful with answering all of my questions."
• "Service was amazing!"
• "We received excellent customer service from the bar staff downstairs."

Cons:

• "The only complaint I might raise is about the slow service."
• "Service was inattentive although there were only two other occupied tables."
• "Lastly, the bill had a customary service charge of 12.5% which wasn't worth."
• "Service was a little bit chaotic, with starters coming before the beer."
• "Service was slow and I was asked twice if I wanted dessert."
• "Horrible and rude staff brought incomplete cold order twice."
• "The service was one of kindness."

Ambience

Pros:

• "Lovely & cosy ambience."
• "The ambiance is very nice."
• "Ambiance is good, takes you back home 🫠"
• "The ambience was nice the restaurant was neat and clean."
• "The decor and staff were excellent. Really great ambience."
• "The ambience was good and a great customer service by Jey."
• "The restaurant has a nice warm, relaxing atmosphere, very clean and tidy."

Cons:

• "The location is not too spacious, but it can be good because it's not loud nor overcrowded."
• "Just that the restrau is bit congested and there is very less space between tables."
• "The music was loud, would expect something light."
• "Unfortunately due to the method of construction the acoustics were extremely loud at some times."
• "All the waiters had a sad gloomy expression and the women's toilet is cubby small and quite unclean."
• "The place is small and gets fully occupied soon."
• "There's limited seating."

Food Quality

Pros:

• "Being someone of South Indian origin, I can vouch for this restaurant. This is as authentic as it gets."
• "Very good food, nice service and atmosphere."
• "Food is good quality, decent service and reasonable price."
• "Everything was so well spiced and delicious that we barely got any photos and just gobbled it all up!"
• "The food was delicious, and we over ate!"
• "Food was delicious and really plentiful."
• "The food was very delicious; I order 2 dosas one masala and another Rava masala, both were great."

Cons:

• "The chicken curry was not even authentic Chettinad dish."
• "It wasn't the best or authentic indian cuisine."
• "I tried the masala dosa, it was very bad, I could tell the batter was not fermented well, dosa was weird leathery than crispy."
• "Since a drastic menu change the dishes leave a lot to be desired - food tastes quite flat and lacking in richness."
• "The dosas were not crispy enough."
• "The quantity of meat in the curries was so little! Not at all proportional to the price paid."
• "The curries on the veg thaali had no taste whatsoever and most disappointing was the Sambar!"