Naru Reviews Summary

Service

Pros:

• "The customer service was great as well. The manager made us feel comfortable and feel welcomed."
• "Service was quick, and staff were friendly and frequently checked in on us."
• "Was greeted by a lovely lady who led us to a table."
• "The service was very friendly and kind."
• "The staff were really good at their jobs - we went at peak busy time and they served everybody at incredible speeds."
• "Place is nice and relaxed and service was friendly also."
• "The service was great, very nice ahjumma and fast service."

Cons:

• "We waited for almost 20 minutes while the staff just talked and joked around."
• "The staff is quite rude, and clearly stressed."
• "Also the staff's service attitude is really bad. Seriously. Will never go there again."
• "The servers did not check on me for ordering food, and I can tell from their attitude that they're inexperienced."
• "The waiter seemed totally oblivious to the fact that we had been sitting there for at least 15-20 minutes after ordering."
• "Service was very very very slow and the girl was not even bother or whatsoever."
• "Good food, but very bad service, I know this is a very popular restaurant, but the attitude of this restaurant is so arrogant."

Food Quality

Pros:

• "Yukgaejang is so gooood! also bulgogi is goood."
• "The dishes are very homely in my opinion and is definitely worth trying."
• "IF YOU WANT TO TRY KOREAN FOOD, PLEASE VISIT THIS RESTAURANT. It taste as same as the restaurant in Korea."
• "Wonderful authentic homemade Korean food!"
• "Food shouldn't taste this good but here it is unbelievable."
• "The bulgogi was so tender and well seasoned, just like the food I had while in Korea."
• "The food here was amazing, the bulgogi was so tender and well seasoned, just like the food I had while in Korea."

Cons:

• "I would like to say that I feel a tad scammed, it really isn’t worth the money, the portions were quite small."
• "Not a good value for money place."
• "The food is good but, especially if you get starters, very over priced!"
• "Food okay nothing special I won't try again."
• "Overpriced and over-rated place in my standard."
• "The bibimbap was bland and lacking meat, the meat wasn't very nice."
• "The only dish I really enjoyed here was Naru bossam, which is slices of poached pork braised in special house sauce. The meat was soft as tender and flavoursome."

Value for Money

Pros:

• "Tasty, reasonably priced Korean food in spartan surroundings."
• "Excellent value for money and worth the trip outside of China Town for an amazing experience."
• "It is also good value. The portions are large and most mains don't cost more than £10."
• "Food was excellent and service was amazing and very reasonably priced."
• "The food was quick and at a reasonable price!"
• "A little pricey but worth the money as the portions are big."
• "The prices are fair for London and it's cheaper if you get sharing items."

Cons:

• "It’s also a tiny bit more expensive than other Korean places - four dishes, tea and two desserts came to almost £70."
• "But portions can be improved as it was kind of expensive for a little food."
• "But It is too small portion and it is expensive here. I will never ever go there again."
• "When the food came out it was extremely small portions for the price you pay."
• "The final blow was to find out that THE £2 SERVICE CHARGE IS NOT MENTIONED IN THE MENU."
• "First of all, I have to say this restaurant is slightly overpriced for most of the Korean menu compared to other nicer Korean restaurants in central London."
• "The bibimbap is good but the portion could be bigger."

Ambiance

Pros:

• "We organised my gf's bday party here some time ago. It was lovely! Nice atmosphere."
• "This cozy restaurant has left the best impressions!!"
• "It's a quiet little Korean restaurant that seems to be empty most nights."
• "All staff are very helpful and warm welcome as Asian style."
• "I liked the decoration of the restaurant."
• "The restaurant has a cozy feel."
• "Nice and peaceful atmosphere with modern Korean decor."

Cons:

• "Although the food and staff were very nice, our table was very sticky to the touch."
• "The toilet splashed all over me when I flushed it. Absolutely disgusting. Staff did nothing to make up for it."
• "Their flagrant disregard for the law and the rights of disabled individuals is nothing short of disgraceful."
• "We almost left to be honest. We got there and were seated in the very back."
• "From the reviews I was expecting more. It's not very clean, the table was sticky. The waiter chuckled but didn't clean."
• "It's not very clean, the table was sticky."
• "Probably why it was dead at a peak time."