Arirang Restaurant Reviews Summary

Service

Pros:

• "The servers were warm and welcoming. They even gave us some complimentary banchan!!"
• "Staff members are just sweethearts, they provided excellent and fast service and they sparkled our visit with set of jokes and lovely humour."
• "The staff looked after us very well and they are so friendly."
• "Helpful staff and very quick service."
• "The staff was very nice and helpful."
• "Customer service is excellent, really friendly and helpful."
• "Waiting staff were friendly and accommodating, and they even help you cut and grill the meat."

Cons:

• "SOME WAITERS ARE QUITE RUDE TOO."
• "Very slow service we waited 45 minutes only for the appetizers… waiter’s aren’t nice to costumers."
• "Don't ever go to this restaurant. My mum and I went (we are both Korean) and we waited for 30 minutes and the waitresses were so rude."
• "Very rude staff."
• "We were made to wait whilst having a reservation, refused water when asked at the counter during the wait and told that thats just the way it is."
• "The waitresses just always seem so disinterested and as though they wish they were anywhere else."
• "But this time the waitress with short dark hair is really rude and pretentious."

Food Quality

Pros:

• "Enjoyed a really fun meal here with my colleagues."
• "Love it, food was amazing as usual."
• "We took the usual suspects: bulgogi (BBQ), bim bap, kimchi and we took a great French wine with it. Food was great."
• "Both the Pork Belly and Ox Tongue was delicious, as was the Kimchi and Ssamjang sauce."
• "Delicious, authentic Korean food!"
• "The food was all well prepared and delicious."
• "Very authentic Korean food with great value for money."

Cons:

• "The dolsot bibimbap was a bit disappointing (egg pre cooked separately, not much beef and cut in quite thick chunks)."
• "Food is undercooked and hot plate dishes are served luke warm."
• "The fried chicken was a bit over cooked to me, the flavour was there but the texture just wasn’t the best I’ve had."
• "The whole dish was bland with tired vegetables."
• "Food was fairly good but the chicken tasted like cheap pork sausage meat which was disturbing."
• "The worst korean food I have ever had!"
• "I'm korean and I have never had this much poor korean food ever in my life."

Price and Value

Pros:

• "The prices are reasonable."
• "Their pricing might be a little higher than others but their portion and quality justify it."
• "Price and food quality matched really good."
• "The food is of an excellent quality but still affordable."
• "Reasonably priced for a place so central."
• "Really authentic Korean cuisines with such an amazing reasonable prices!!"
• "If you want a cheaper eat, they have lunchtime deals."

Cons:

• "Really expensive."
• "Price a bit high but the portion is ridiculous, 9 pound just for 6 small pieces of pork belly."
• "The food is quite expensive and comes with small portion."
• "Overall, quite expensive and not memorable."
• "Incredibly extortionate."
• "Paid £6 for a bottle of Asahi and soju cost £16, which feels excessive."
• "The prices here for the KBBQ are a bit higher than other Korean restaurants in central with the same portion size."

Ambiance and Comfort

Pros:

• "The whole place is incredibly clean and smelling good, not only because of the cooking food."
• "Wonderful ambiance, food and service!"
• "Nice service & lovely atmosphere."
• "Very chill and cozy atmosphere."
• "This Korean restaurant is a really lovely surprise, in a great location just off Oxford Street."
• "The vibe is quite homey and quiet which is great for an intimate meal with friends n family."
• "It’s an ideal place for a day time meal, a gathering with friends, or a special celebration."

Cons:

• "Seats are not very comfortable. No room for legs."
• "The restaurant is also quite small and loud. Not suitable for any romantic dates."
• "However, the atmosphere was not very pleasant, there was no music and the chairs were quite old and the place was not decorated well."
• "Also the room was full of smoke despite the main fan being on."
• "It’s extremely loud and a little bit smelly, the cutlery and table were greasy and we had to wipe them down again."
• "At times it was so smoky that we had to go outside to get some fresh air."
• "The food were good, but the environment was terrible. They didn’t separate the BBQ areas."