National Trust - Claremont Landscape Garden Reviews Summary

Gardens and Grounds

Pros:

• "Grounds itself are very pretty with interesting history. Not the biggest grounds so easy to get round."
• "The gardens are beautiful and have lovely trails."
• "Beautiful gardens. Wonderful trees."
• "Love this space, it’s great to explore all the nooks and crannies."
• "Large playground with wooden castle, plenty of seating, interesting walk around the lake."
• "Really lovely gardens, good winter trail to keep little ones amused."
• "Beautiful grounds any time of the year."

Cons:

• "Disappointing. This once lovely National Trust site was a lovely place to go for a scenic landscape walk and take photographs of the Claremont Fancourt views and rare woodland micro environments - it is now being developed into a birdscare site and the woodland escapes are being redeveloped into yet more children's play parks."
• "For £12 I felt it was too small, difficult for my dog and the attractions are disappointing from advertised."
• "It's also a small garden so not much to see."
• "The place itself is fine, the kids had fun but as a family we paid 31 pound to enter in a small park with pond."
• "Small-ish park; not much to see: the orangery and mausoleum have disappeared."
• "But the rest feels a bit worn and dated and there's not a great deal to do and see unlike some other properties."
• "Lovely place to walk around, not much to see though and a lot of stuff off limits."

Cafe and Food Options

Pros:

• "The cafe has a wide variety of options and good outside seating area."
• "We did enjoy a hearty lunch in the cafe too and the loos were fine."
• "The cafe was extremely busy but the staff handled the pressure superbly."
• "It has a lovely cafe and they offer great selection of food and drinks."
• "Tea shop is very nice and do a variety of food and drinks pasty was delicious."
• "Great cafe with plenty of seating inside & out with a good selection of cakes."
• "A cafe with tasty food & friendly staff."

Cons:

• "Cafe needs more seating as it was pretty busy."
• "The cafe is small and there was a long waiting time in the queue to be served."
• "Coffee kiosk was closed by the playground."
• "The cafe is somewhat lacking and expensive."
• "Beautiful place but your cafe staff need training for sure."
• "Very poor choice of hot food in the cafe, basically yesterday's crabby pasties warmed up, not good enough."
• "The cafe on the other hand is awful, it was so dirty it felt unsafe to eat there."

Staff and Service

Pros:

• "Staff are friendly and helpful (as is the rule with NT properties)"
• "Staff are amazing and very helpful."
• "Friendly staff greeting us on arrival to inform details during covid 19 restrictions."
• "Friendly staff/volunteers."
• "Staff are very helpful."
• "Amazing place and friendly staff at entrance which can sometimes not be the case for N T properties."
• "As usual with NT the staff are great."

Cons:

• "Minus to the rude staff at the entry and the sloppy people working in the cafe."
• "The woman in the kiosk was hell bent on selling us a national trust membership."
• "the garden is beautiful and very well kept. but if you are thinking of buying something from the shop don't bother I waited to be served there was 5 people behind the counter and not one of them acknowledged me very rude so I left the not good customer service and we are members."
• "The staff were so miserable and rude I couldn't believe we were in a National Trust place."
• "Staff didn't seem that motivated or friendly compared to the staff on the entrance who were great."
• "The children's play area is currently closed."
• "We were only disappointed to find that when we got to the café, there were no scones left!"

Parking and Accessibility

Pros:

• "Parking and toilets on site."
• "Car park is on the small side but there are other options near by."
• "Parking is limited so go early. Free car park."
• "The car park seems adequate for visitors numbers and was also free."
• "Easy parking with enough space."
• "Although the car park was rammed. There is parking on the road outside."
• "Easy to get to by train and bus."

Cons:

• "Car parking can be tricky."
• "Parking can sometimes be full depending on when you get there."
• "The parking is also very small and gets full at the weekend with no alternative in place."
• "Car park is too small, we needed to park outside."
• "Parking can be limited during busy times."
• "Parking can be tight, but staff do a good job at helping."
• "Sometimes the parking is full and you should wait by circling around to find a spot."

Value for Money

Pros:

• "Worth every penny of your NT membership or entry fee!"
• "In my view well worth a visit, especially if you take a picnic."
• "Worth a visit."
• "A wonderful day out for families or couples, the entire place can be appreciated in any weather."
• "They had vegan icecream in the pop up icecream shop."
• "Fun day out for all the family. We went at Easter so there was an egg hunt for the kids and a little prize for finding them all."
• "A truly beautiful place to visit anytime of year."

Cons:

• "For £12 I felt it was too small, difficult for my dog and the attractions are disappointing from advertised."
• "The place itself is fine, the kids had fun but as a family we paid 31 pound to enter in a small park with pond."
• "Abit expensive for what you get to just walk around the park and a little play area for the kids."
• "This is a pleasant landscaped garden to spend an hour or two in. However the entrance fee, of £8 for a non-NT member, is a little high considering there are plenty of open spaces in the region that one could enjoy just as much."
• "£11 entry is waaay too much. You can very easily walk around the gardens in less than an hour at a slow pace."
• "It's a nice place but it is not worth the £9.50 entrance fee."
• "£24 for two adults is way too expensive for less than hour walk."