Arbuckles Restaurant & Bar Reviews Summary

Food Quality

Pros:

• "The food was very tasty and delicious."
• "The food is heaven and beautifully cooked."
• "Food was so good, we had tapas option, and lots of it."
• "Great food, the grill man deserves a pay rise, steak was cooked to perfection."
• "The Super Energiser breakfast and Farmhouse breakfast were lovely."
• "The steak is beautifully cooked and melts in the mouth and the chicken is beautifully cooked too and melts right in your mouth!"
• "The food was absolutely phenomenal. Every bite just felt like a new stage of heaven."

Cons:

• "The Sticky bbq chicken burger. It was dryer than eating a t-shirt."
• "Very disappointed... Under cooked Steak, & frozen chips!"
• "Food was okay, burger was very dry as was the bacon on it."
• "The ribs didn't taste like they'd been marinated for long, and were a little bland."
• "The chicken was hard and tasted of cardboard, the pork tasted like it had been cooked on a grill that had been not cleaned for 10 years, burnt and covered in black crusted grill charcoal."
• "The food was not worth the wait. For example chips were hard and tasteless as were the sweet potato fries."
• "The ribs that were cold, unseasoned, and somehow dry as well."

Service

Pros:

• "Our server Bex was fantastic with the kids and arranging a table with space for the pushchair."
• "The waitress we had who's name on the bill was Lisa was very accommodating and full of cheer which is lovely to see."
• "The servers were attentive and took care of all our needs."
• "The staff were very helpful and attentive."
• "Service was good also."
• "The service was very efficient, all our meals arriving after a fairly short wait and the staff extremely pleasant."
• "All of the staff we were greeted / served by were very happy and personable."

Cons:

• "Staff could do with a bit more training on food allergies."
• "Service was slow. Had to wait almost one full hour for the ordered meal."
• "Not one member of staff asked how the food was so couldn't be bothered to complain."
• "Took a long while to get a drink once seated and wasn't overly busy."
• "Took a while for the waitress to take our order and when we had our meals we wanted to leave but instead we waited 40 min for our bill because the waitress that served us went home and never done a handover to someone."
• "When we were seated, we had a lot of people standing behind us, waiting for their tables and knocking into us."
• "We had to wait for 20 mins for our table, despite booking."

Atmosphere

Pros:

• "Lovely decor and atmosphere!"
• "The restaurant has a good atmosphere and you do feel relaxed."
• "The restaurant itself is lovely too, it has a lovely atmosphere and even the toilets were really nice!!"
• "Nice atmosphere, I was there for my father in law's birthday, and they put us in a room that seemed specifically for birthdays which worked really well."
• "Although busy the ambiance was family friendly."
• "A total joy of a place to eat at!! A very relaxed atmosphere where the staff seem to enjoy being!"
• "The atmosphere was pleasing, adding to the overall enjoyment of the meal."

Cons:

• "For me it was a nice occasion for the family to meet up but was too noisy. The staff couldn't really hear you."
• "The only slight negative is the lighting in the conservatory was a bit dim which made it a little difficult to read the menu."
• "The greed of this place is incredible, what was an atmospheric welcoming restaurant has become a money making factory."
• "This did not add any ambience for the already very noisy restaurant."
• "Wasn't a fan on the massive 'decorative' perspex boards, however (in place due to 'covid measures' we assume) makes dining feel isolated and awkward."
• "Only complaint was that it was slightly loud at times."
• "My only gripe is the ambiance, if that's not too much to ask of a roadside restaurant."