The Greek Arch Restaurant Reviews Summary

Atmosphere & Setting

Pros:

• "Lovely atmosphere, beautiful setting by the marina."
• "Had a wonderful meal and absolutely loved the entertainment and atmosphere."
• "Both service and atmosphere were amazing to the point where they just started randomly dancing Greek style."
• "Great food with excellent view, could have been in Greece."
• "Listening to Greek music sitting in the sunshine …like being on holiday."
• "The location and atmosphere was delightful."
• "It was like being abroad, sat in the sun admiring the harbour views."

Cons:

• "Smelt like mould, friendly service but needs more attention to environment as not satisfactory standards to dine in."
• "It also stunk of mould inside, so I sat outside I should’ve known."
• "The place smells slightly damp too."
• "You must get over a smell of damp upon entry, you get used to it after a couple of minutes."
• "Smoke all over the place."
• "The vents from kitchen are right on top of the entrance and all the smoke comes in the front garden."
• "Quite chilly in there, so it wasn't very comfortable for us."

Service

Pros:

• "Stopped for lunch here. Amazingly warm welcome by the owner."
• "The service we received was beyond any expectations."
• "Fantastic service and amazing drinks."
• "Great place for a family lunch. Excellent service."
• "The manager / servers welcoming and attentive."
• "The service from Cesar and the owner, despite it being a really busy night was absolutely wonderful!!"
• "Excellent service from an extremely polite young man, the attention to service was five star."

Cons:

• "Food is awful, service is worse, orders are mistaken."
• "We had finished our meals and still no chips, staff were apologetic but won't be rushing to go back."
• "The service is at lowest possible. They forgot to bring my order."
• "Having complained to the owner she disappeared and left it all to her (inexperienced - by her own admission) staff."
• "The member of staff that served us was friendly as could be but he went awol a couple of times."
• "The young waiter cleared our plates while my wife was still eating."
• "We seemed to wait a long time for service even though there were only 4 tables being sat at."

Food Quality

Pros:

• "Good value and wonderful food."
• "Great meat and vegan/vegetarian options, the food was amazing."
• "What a lovely restaurant, food was amazing and well priced."
• "Healthy, delicious, generous plates of food that taste amazing."
• "The food was authentic and beautifully presented."
• "The food is absolutely amazing. All homemade."
• "Food is always lovely and fresh, staff are always so welcoming and very kind."

Cons:

• "Absolutely disgusting food and service."
• "The food tasted like frozen, greasy and cheap rubbish."
• "The food was awful, as I’m Greek my self and I have been to a lot of Greek restaurants, I would not recommend."
• "The meat was burnt, hard and inedible, the hoummus was very dry."
• "The food was terrible and the staff was terrible they need a decent manager and staff to save this place avoid this place!!!!"
• "Food presentation non-existent, lukewarm at best, inconsistent delivery."
• "Really disappointed, was looking forward to authentic Greek food. Unfortunately tasteless and tough was the chicken kebab."

Value for Money

Pros:

• "Good value and wonderful food."
• "What a lovely restaurant, food was amazing and well priced."
• "Food was lovely and very reasonably priced."
• "Price doesn't hurt the wallet too much."
• "Very worthwhile, really good value for money and a lot of different things to try."
• "Good tasty food, reasonably priced, good portions with plenty of chicken on 2 skewers."
• "Inexpensive, good atmosphere and if you can forgive the plastic-coated menu you'll be in for a culinary treat."

Cons:

• "I had one very small Greek salad... £37.50 I couldn’t believe it to be quite honest."
• "And to top it all off for the 3 latte and 3 souvlaki (even though I ordered a kebab) the bill was £30..."
• "Not only are the portions very small but it was also overcooked and burnt (unedible)."
• "£4 for water is a joke."
• "The amount of food that we were given was totally over priced."
• "Nearly £40 for a meal we could have prepared better in our own kitchen and definitely not authentic greek/Cypriot food."
• "Space in the restaurant is beautiful, food is tasty, but on the whole it's extremely overpriced."

Special Dietary Options

Pros:

• "Great meat and vegan/vegetarian options, the food was amazing."
• "I was so impressed with the range of vegan food on offer."
• "It has a good wine list and was very Covid safe with lots of regular cleaning."
• "So lovely to have a menu that accommodates Vegans!"
• "Caters for coeliacs in terms of savoury food and afters."
• "No gluten free pitta bread but as a coeliac alternative there's gluten free bread."
• "Very aware of gluten free issues."

Cons:

• "The food was okay but a bit pricey for what it was and our order was wrong."
• "Maybe if I had chosen a non vegan option the food would have been more flavoursome."
• "The pita was not in million years made at the kitchen, it had the taste of store bought pita from Tesco."
• "Really disappointed, was looking forward to authentic Greek food. Unfortunately tasteless and tough was the chicken kebab."
• "The food was reheated and the chicken kebabs were dry and tough."
• "There is nothing authentic Greek about this restaurant's food and it's very poorly cooked and well overpriced for what you get."
• "Poor quality food at average prices."