The New Era Greeks Reviews Summary

Food Quality

Pros:

• "Really delicious authentic greek food (and a lot of it!)"
• "All food was really fresh and tasty."
• "Food was outstanding service was very attentative and desserts i could sit and eat them all day they whete delicious."
• "The take away food is brilliant."
• "Amazingly tasty food."
• "The food came piping hot and on time."
• "Amazing portion sizes, wish I had room for dessert!"

Cons:

• "Food was ALWAYS late."
• "One meal was missed completely and the staff where very unattentive, drinks orders where a 20 minuite wait."
• "Last 2 orders the (supposedly grilled) prawns in my wife's pita were UN-COOKED, the pita bread was dry."
• "Food was good, somewhat dry and fatty pork but it was still very enjoyable."
• "What came was clearly frozen chicken and tasted awful."
• "The chicken was very dry."
• "The gyros were inedible...the chicken was just fat and skin."

Service

Pros:

• "Service and hospitality is 1st class."
• "Staff were friendly, service was good."
• "Totally attentive staff."
• "Fantastic atmosphere, wonderful staff and the food was amazing."
• "Our waiter was attentive and nothing was too much trouble."
• "Waiting staff were brilliant, excellent value for money."
• "Staff are super friendly as well."

Cons:

• "Do not go disgusting not proper greek food."
• "We paid the bill and we would not return due to poor service."
• "Customer service is total rubbish."
• "Very poor customer service."
• "The service of the staff on the phone is rude."
• "Service very slow. Lack of attention by staff in a virtually empty restaurant."
• "Service today was very slow."

Atmosphere

Pros:

• "The atmosphere was intetmate for a lovely romantic dinner for 2 to celebrate."
• "The atmosphere was lovely and very traditional."
• "Nice atmos and decor in the place."
• "Lovely surroundings, loads of atmosphere."
• "Clean authentic environment with traditional music in the background."
• "We felt like we were in Santorini in a sultry little restaurant."
• "It has a lovely atmosphere and very friendly staff."

Cons:

• "Not in a rush to return here."
• "Titally ridiculous, did they not think this may affect people's enjoyment- we wont be returning."
• "Constant screaming children... related to the staff of the establishment."
• "Only thing missing in my opinion was the lack traditional background music."
• "No toilet roll in the ladies bathroom throughout the evening even after multiple times they where told."
• "Fairly quiet on a Sunday early evening."
• "Awful experience - ordered a takeaway on a Saturday night at 7pm, the order had not arrived within the ETA."

Value

Pros:

• "Good atmosphere and very reasonable prices."
• "Both the food and service are usually excellent for the money."
• "Good quality and great prices."
• "The wines were affordable too."
• "It is extremely reasonable."
• "The prices are reasonable based on the portion size!"
• "Prices about average but you pay that for nice food."

Cons:

• "More expensive than similar places to eat."
• "Will not be ordering again! Not what expected when paying the prices we paid!"
• "The wine was was not recommended tested like water at £18 50 I complained to no avail."
• "Loses a star for being quite expensive for the area."
• "It wasn't cheap at £14.50."
• "Only thing was no draft beer so had to get bottles which put the bill up a bit."
• "The starter cost a total of £7.... I don't mind but it is priced on the Menu at £4.50 so this is quite deceiving as well."