Moksha Reviews Summary

Category: Indian restaurant New Malden

Address: 216 Kingston Rd, New Malden, KT3 3RJ, United Kingdom

Phone: +442089492211

Rating: 4.6
based on 120 reviews.

Food Quality

Pros:

  • "The curries had fantastic flavours and the Naan was perfect."
  • "The moment I tasted their Samosa Chaat, I could not stop thinking about it."
  • "Yummy food, really authentic Indian."
  • "Each dish was a culinary masterpiece, a testament to the skill and passion of your chefs."
  • "The texture, the play of spicy goodness in my palate, and the overall flavour was just divine."
  • "Lasuni chicken and butter paneer was spot on."
  • "The food was absolutely delicious! We all had different meals and everything was excellent."

Cons:

  • "The masala and butter chicken tasted like a ready meal."
  • "Every component part of the meal was poor and we ordered a lot."
  • "Rather disappointed after reading the positive reviews. We found it just OK, the takeaway dishes we ordered were rather bland."
  • "Good food, however a lot of the food was lacking in flavour/spices(sslt, chilli, pepper etc.)."
  • "Awful curry worst I've had it was like a ready meal from Tesco."
  • "Rather unadventurous dishes, heavy on sauce and low on meat."
  • "The tandoori chicken however, tasted quite bad."

Service

Pros:

  • "Staff were very attentive, ambience was cosy."
  • "Great value menu, delivered by attentive staff who are obviously passionate about the food they serve."
  • "The staff were very attentive and accommodating."
  • "The service was not just about efficiency but was characterized by genuine warmth and attentiveness."
  • "The service was grand, all the staff were very attentive and made sure everything was ok."
  • "Service was quick and friendly."
  • "The staff were very welcoming and really went the extra mile with their service."

Cons:

  • "I'm not that familiar with Indian dining but I would have preferred them to be a little more attentive."
  • "The waitress we had was very cold and rude, didn’t even say hello to us when we sat down."
  • "We kept the service charge on and paid it but now really wish we didn’t as they definitely did not deserve it."
  • "Service was so terrible we didn't even wait for the food."
  • "Took 10 minutes just to get a menu .. sat there for 20 minutes and finally left when the waitress proceeded to take an order from people who came in after us."
  • "Our table wasn't booked first of all, while we had already called and made a booking and had to wait for an Hour."
  • "It’s not even worth 1 star me and my friends had a table booked me and my husband arrived a little bit early and the staff didn’t really want to serve us."

Ambiance

Pros:

  • "Warm and good lighting."
  • "The atmosphere was quite lovely, I would say fitting for a romantic/upscale evening with lovely decor."
  • "The ambiance set the stage for an unforgettable culinary journey."
  • "The choice of Hindi songs that played in the background... enhanced the ambiance, creating an atmosphere that felt both lively and intimate."
  • "Restaurant ambience is really good."
  • "Interior was contemporary, the food excellent, seating/interior designed so that conversations could be had without disturbance from other tables."
  • "The ambience and decor is unusual and very friendly staff who made us very welcome."

Cons:

  • "Do not eat here all the reviews must be from there friends would not even give it one star."
  • "Any loud tables tend to echo, making conversation a little challenging."
  • "Just disappointed with the biriyani and the tandoori chicken, which tasted disgusting."
  • "I just wish the lighting is much better for that perfect, instagrammable photo."

Value

Pros:

  • "The prices were quite reasonable considering the lovely atmosphere and professional staff."
  • "More upmarket than most Indians but prices not excessive."
  • "The penny you spent here is deserved for food and service."
  • "Definitely recommend."
  • "Amazing food, and I must make a special mention of the hyderabadi biryani, which was mouth watering."
  • "The food was soo testy, specially all non-veg."
  • "The food here is delicious and authentically cooked."

Cons:

  • "What a ripoff 5 pieces of small chicken in a curry πŸ› that cost Β£11."
  • "Their Biriyani is on the expensive side, and I've had much better versions for a cheaper price."
  • "Secondly, they ripped us off very badly."
  • "Food that tastes like it’s been microwaved especially when a curry is Β£12.50."
  • "Never again!"
  • "Having ordered from this restaurant almost weekly, very disappointed to have rice missing from this evening's order."
  • "You do have to pay for things like rice and frequently naan though so that's something to remember."

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