Lotus Indian Kitchen Reviews Summary

Food Quality

Pros:

• "Food was delicious and decor pleasant."
• "Really like it here, tasty food, highly recommend the chilli chicken!"
• "Although a slightly limited menu all dishes chosen were great, not just a run of the mill currys."
• "Food was sublime and well priced."
• "The Menu had some amazing choices, leaving you either wanting to order it ALL or return to try out another dish."
• "Great taste, Food was awesome ever tested in UK."
• "The food is excellent, they do a great job serving huge groups."
• "Been to the Lotus Indian Kitchen previously in March and the food was impeccable."
• "The food is good, it's a modern restaurant, but I also like the location at Mercia Marina."
• "Chops are wonderful."
• "Food was excellent."
• "The food was good, made up for the lack lustre service staff."
• "Food was good but portion sizes are small in comparison to other Indian restaurants."
• "Nice food great location."
• "Incredible food and service, highly recommend the fried squid, paneer tikka and lamb curry."
• "Delicious Food, recommend the kale pakoras and Gobi Manchurian Cauliflower dishes."
• "Fab takeaway curry keeping us going during lockdown!"

Cons:

• "The food is bland. I mean, it does not come close to real Indian food."
• "Food was good and made up for the lack lustre service staff."
• "The food is mediocre at best, we will NOT be eating at Lotus again."
• "The food came out quick but it was not spicy at all."
• "There is no options to put less than one star. Never going ever...visited all the way from Birmingham."
• "The food was incredibly average."
• "Food was ok but service was awful."
• "The food was okay, if not a little overpriced."
• "We came here with high expectations, were slightly dissapointed."

Service and Staff

Pros:

• "They actually went above and beyond and emailed me to say that they’d moved us from an outside table to indoor due to the weather forecast which I really appreciated."
• "Polite helpful staff."
• "The service is great, professional and friendly."
• "This place is convenient for big groups around the Mercia Marina area."
• "Really enjoyed the ambiance, the surroundings and the service."
• "Excellent food cooked in open kitchens in full view of the restaurant."
• "Amazing authentically tasting food."
• "Very impressed with the staff and service."
• "First time last night with friends. Staff very friendly and welcoming except guy who brought food to table."
• "The staff were very hospitable, notably Holly and the general manager."

Cons:

• "The service and staff can improve however."
• "Only criticism would be that you don’t get very long to eat, our table was 6:45 and they needed it back for 8 so felt very rushed."
• "Staff were very attentive. Food was sublime and well priced."
• "We felt ignored and had to get up from the table to get our waiters attention."
• "We asked to order desert and more drinks we were told very rudely they we needed to pay and leave the table."
• "Staff was nice, place was clean and tidy. Noone walking around."
• "Staff were pleasant but service waiting for each course and a long time to get the bill."
• "We had a lovely meal to celebrate a birthday at Lotus last night, after recommendations from other people."
• "The staff are very attentive and helpful."
• "Staff didn't seem that knowledgeable, and their uniforms were a bit miss matched."
• "Left waiting for drinks, had to prompt them to take the order."
• "Restaurant very very cold."

Ambiance and Decor

Pros:

• "The bathrooms were very nice and clean."
• "Pictures on the website of inside the restaurant don't do it justice. Good atmosphere."
• "Sat outside to eat, what a place. The views are beautiful."
• "A fantastic afternoon listening to live music by Pancake Boy and Miss Shapen at the band stand at Mercia Marina."
• "Wonderful location with great decor inside."
• "The setting is in the water side marina and we would love to come here during day time or in the summer for evening!"
• "The restaurant is so spacious, the design really modern and stylish and with wonderful views over the marina."
• "Decor and ambience is contemporary yet with elements of traditional Indian heritage."

Cons:

• "The only (pedantic) improvement I’d say, is the ambiance and the vibe. This could be improved."
• "We had a lovely meal to celebrate a birthday at Lotus last night, after recommendations from other people."
• "We visited on Saturday 24th July. The whole evening was really enjoyable, especially the food."
• "Mixed feelings about these place."
• "The food was reasonably good, I would certainly say its tasty in general."
• "The 'starters' are lush."
• "Restaurant very very cold."
• "We visited on Saturday 24th July. The whole evening was really enjoyable, especially the food."

Value for Money

Pros:

• "Great service, excellent food. Lovely clean restaurant with views over the water. Nice relaxed atmosphere and they even put a birthday card on the table."
• "The food is always really nice however unfortunately this was let down as there was an awful smell that filled the whole restaurant."
• "Excellent food cooked in open kitchens in full view of the restaurant."
• "Amazing authentically tasting food."
• "The young Indian lad what was on this morning was very rude, food was not good."
• "Delicious Food, recommend the kale pakoras and Gobi Manchurian Cauliflower dishes."

Cons:

• "The food is mediocre at best, we will NOT be eating at Lotus again."
• "The food came out quick but it was not spicy at all."
• "The food is always really nice however unfortunately this was let down as there was an awful smell that filled the whole restaurant."
• "The food was okay, if not a little overpriced."
• "The food was incredibly average."
• "Nice place but cold when sitting inside."