Thai Square Windsor Reviews Summary

Service

Pros:

• "Service is very friendly and not intrusive."
• "Very friendly staff. Always greet and serve with smiles on their face."
• "The staff were friendly and attentive, making the dining experience even better."
• "Service is pleasant and often very quick."
• "The staff are very friendly and helpful."
• "Service very perfect with many staff to help without any waiting time."
• "Practically every server greeted us with a welcoming smile."

Cons:

• "Service could have been a bit better - more attentive."
• "We had to ask for water a few times before we got it."
• "Service terrible."
• "The staff were polite but uninterested with plates and cutlery thrown on table."
• "Appalling customer service."
• "No customer service."
• "Lots of staff on duty with zero serving and customer service skills."

Food Quality

Pros:

• "Very good, authentic Thai food at a great price."
• "Both meat and veg dishes were very tasty (starters and mains)."
• "Outstanding food. Most authentic Thai food I have eaten in this country."
• "Food was really nice and the service was the fastest I've ever had, in any restaurant."
• "All the starters like chicken satay, fried prawns, squid, corn cakes, tempura are very delicious and tasty."
• "The food was incredibly delicious and fresh, with a lot of flavour."
• "Food is definitely worth the price as the portions are very reasonable and full of flavour."

Cons:

• "The Tom Kha Gai was boring and even without coriander and lemongrass in the soup."
• "Food wasn't nice I had a vegetarian started which was very greasy and my main prawn curry wasn't nice at all."
• "The chicken satay wasn't fresh. Pad Thai noodles were very poorly cooked."
• "The Thai Red Curry was not cooked properly Beef was tough and very chewy."
• "Worst thai food we have ever had, absolutely disgusting meat had been pre cooked and left, ribs where terrible quality."
• "Its worst Thai anglicised food with no taste and its pricy too."
• "Very blend, tasteless food, probably the worst Thai food we ever had."

Value for Money

Pros:

• "Just over £100 for 3 starters. 4 mains, 4 drinks so really good value as well."
• "For all the meals it was under £30 and you definitely get your money worth."
• "Rather affordable (20-40 pounds per person with moderate drinks)."
• "Food it reasonably priced for the taste and quality."
• "Prices are reasonable."
• "We took advantage of the 50% off. Great value for money."
• "Not too pricey for the quality of food and decor."

Cons:

• "But be prepared to pay the highest price for your coffee, which I have never paid even in London!"
• "And the worst part. It was really expensive."
• "A very nice restaurant, however, a bit pricey. £100 for 2 people lunch is a bit more than I was expecting."
• "Local car parking is relatively expensive."
• "Very much on the pricy side for very basic ingredients and Thai cuisine though."
• "Hugely expensive for what you get but the food is tasty (although not mind-blowing)."
• "Quite expensive for what it is paying for the location rather than views and the food."

Ambience

Pros:

• "The restaurant has a good feel about it initially."
• "Lovely atmosphere and furnishings."
• "They have got a very lovely decor."
• "The venue is beautifully decorated."
• "The place is very nice, clean, and has a good atmosphere, I'd say."
• "Clean and nicely decorated."
• "Beautiful decor and ambience."

Cons:

• "Worn out and tatty chairs and table."
• "Also was forced to purchase masks for a 5 second walk to our table however the tables were less than a metre apart."
• "Only downside was the lighting was not great, very dark."
• "No views of the Castle or the Thames sadly."
• "On quieter days I have found myself seated in the downstairs area where it now feels like there are slightly too many tables."
• "Outrageously expensive parking in Windsor."
• "Drunken noodles were salty and soggy, not enough vegetables and lots of rubbery tofu."

Customer Service

Pros:

• "Great service, amazing staff."
• "Staff very friendly and attentive."
• "The waiter was extremely friendly."
• "Service was friendly but rushed us out the door."
• "The staff are always attentive, not overbearing."
• "Customer service was sharp! I am happy!"
• "Service was top notch."

Cons:

• "The new staff treated us as a nobody when we requested for a bigger table."
• "The waiter abruptly and rudely declined to take our beverage order first because the kitchen was closing down."
• "Nice place but rubbish service and even worse food, please don't waste your money or your time."
• "Never come again... Absolutely shocking service and food for their prime price."
• "Just a shame when you cherish the food, waiting staff are on top of your shoulders to order more food or waiting for you to leave."
• "Every member of staff was rude."
• "I was served by a young lady... she was so rude Shouting at me."