Address: 635 Mansfield Rd, Sherwood, Nottingham NG5 2FX, United Kingdom
Phone: +441159604078
Rating: 4.0
based on 238 reviews.
Customer Service
Pros:
"The Customer Service is great 99% of the time."
"Staff were still quick to serve and friendly."
"The whole team in this pub work hard and very polite."
"Staff all very friendly and service was great."
"Staff very attentive and polite."
"Customer service absolutely brilliant."
"The staff here are all lovely and take the time to make sure everything is perfect."
Cons:
"Staff not very helpful at all..."
"Staff didn't know what was going on, forgot food off the order, not enough cutlery brought out and no napkins, no communication between them."
"Service was slow, didn't get cutlery till halfway through meal."
"Was greeted by a miserable guy behind the bar."
"Awful customer service!"
"Service was slow when asking for condiments it took 3 times of asking before the sauce arrived to our table."
"Staff were rude and not helpful at all."
Food Quality
Pros:
"For the price I paid good value for money."
"Really good portions and very nice."
"The food actually being pretty good, no issues with the quality."
"Food was lovely."
"All my three courses were delicious."
"Food is excellent."
"The food is very nice and the prices are reasonably priced."
Cons:
"Just had food delivered that was stone cold!"
"The food was cold."
"The waitress then bought out my steak which was undercooked and very fatty."
"Horrible gravy thin like water tasteless."
"Rubbish breakfast, cold beans, happy shopper bacon and sausages."
"Food has gone downhill."
"Food was overall dreadful."
Atmosphere
Pros:
"Really good atmosphere."
"Atmosphere is great and you get served fairly quickly when it's busy."
"The atmosphere was lively and welcoming."
"Such a lovely family pub!"
"The staff are brilliant, they atmosphere friendly and congenial."
"Lovely calm atmosphere."
"The atmosphere was calming and warm."
Cons:
"Each time has made me feel on edge with how rowdy the clientelle are."
"You don't want kids running riot when you've had a hard day at work."
"Atmosphere was nasty. Full of brats making a racket."
"If you're looking for a more relaxing atmosphere I'd look elsewhere, constant screaming and shouting."
"Sorry but although this type of pub is not alone, it's a grim place."
Parking
Pros:
"Nice pub, spacious and good parking space."
Cons:
"Do not visit unless you have £2 change for the car park."
"Been coming here years, spent a fortune hear over the years, then they privatised the car park and gave me a £100 fine for parking in the pub car park whilst spending £70 in pub."
"It's a shame that they charge for parking even in the disabled spaces."
"Only serious downside is that I have just received a £100 parking ticket."
"I have received a parking fine from Brit Parking having visited this pub for a couple of hours in October."
"Sadly I won't be returning the recent carparking charge has made this a difficult place to attend."
"I’m extremely upset to have realised only a few days ago that if you don’t register your car within 10 minutes you are automatically issued a parking charge letter for £100."
Value for Money
Pros:
"Well worth the price, less than £15 for 2 meals and drinks and the best beef madras I have had."
"Fantastic value for money."
"The two for £9.99 menu is really good value."
"The food is good for the price."
"Staff wete great food lovely good prices."
"The price of food and drinks was also very reasonable."
Cons:
"So you need to think about going there as it could work out to be very expensive with their extras."
"Ordered a meal here after finishing work, the main course was very expensive for what you got and the dessert was the same."