Address: Derby Rd, Kirkby in Ashfield, Nottingham NG17 9BX, United Kingdom
Phone: +441623752243
Rating: 4.0
based on 161 reviews.
Staff and Service
Pros:
"Service from staff was over the expectation, first time been served with such a great atmosphere A+."
"Staff are so friendly, which just adds to the experience."
"Staff were very welcoming."
"Very friendly staff and will be looking forward to visiting again."
"The staff are extremely friendly with us which adds to our experience."
"Staff lovely and friendly!"
"The staff was helpful and friendly."
Cons:
"A very rude member of bar staff (Wendy) abruptly interrupted us."
"The service is woeful, food arrives at different times and trying to eat together as a family is impossible!"
"The staff were very sourfaced."
"The staff also looked very grumpy which I wasn't expecting."
"Customer service very poor."
"I have to say I was horrified by the poor customer service."
"The bar staff were rude and understaffed."
Food Quality
Pros:
"Had a large gammon steak and got a free starter so for the reasonable price it was definitely value for money."
"Utterly fabulous place to eat. Wonderful food, friendly staff."
"The food was amazing."
"They made us feel very welcome and the food was lovely."
"Food delicious, fast service."
"Food came really fast and was deliciously, steak cooked perfectly, chicken breast nicely grilled but juicy inside."
"The meals were well portioned and well cooked and value for money."
Cons:
"It was so cold we had to eat our food with our coats on."
"Ordered ultimate sharing player came with a hair straight through it."
"The food was not up to even a,basic standard the fish was cooked for so long it was like rubber."
"The battered fish was about the worst I have ever tasted."
"The mango and chilli thighs were borderline inedible the same as the boneless chicken wings(which a couple had a fishy taste)."
"Absolutely awful, food was over cooked and burnt."
"The food was 'meh' at best."
Ambiance and Facilities
Pros:
"The one star is for the garden and play area for children."
"It has been decorated and was very clean."
"Nice comfortable surroundings and friendly staff."
"Big place, great for families, loads of tables outside with large play area."
"Lovely outdoor playground and covered outdoor seating."
"Newly refurbished comfortable, modern, stylish, chic and clean premises."
"Very relaxing atmosphere and a light and spacious place to grab a bite to eat."
Cons:
"Not be having breakfast there again !!"
"Chap behind the bar ask me to go back to the door till a member of staff came to me alltho no one at the bar so I did then 3 couple, s and 2singels came in and he said nothing to them so much for being a bit disabled."
"When I asked waitress to take it away she took it but didn't offer any apology."
"WONT BE COMING BACK ANY TIME SOON!!"
"Little disappointed that the hot drinks machine was not working on the day we visited."
"Please fix female bathroom. All stalls doors/locks are broken, and it's really filthy, no toilet paper in stalls, bins are overfilled."
"The table wasn't set out very well as you couldn't interact with everyone."