The Springfield Inn Reviews Summary

Food Quality

Pros:

• "The food was incredible and the staff were so friendly."
• "The meals all went down well with three courses all devoured by seven in our party."
• "The food is good and satisfying, the staff are friendly and overall it is reasonably priced."
• "The food is fantastic, if you are a fan of a burger, then treat yourself to their signature burger, it looks and tastes superb."
• "Possibly the best Sunday dinner I have had in years!"
• "The Wholefood salad was amazing."
• "The food was absolutely brilliant, my steak was cooked perfectly with peppercorn sauce."

Cons:

• "What a waste of money and a disappointment."
• "Is very over priced for food that is NOT fresh and badly cooked."
• "Dirty table. Poorly trained staff. Mediocre food."
• "Just the Sunday roast portions are dismal."
• "All in all the meals were extremely disappointing & of a very poor standard."
• "That evening's meals were the worst we have ever had the pleasure of."
• "The smoky bbq & tomato sauce was pathetic!"

Staff and Service

Pros:

• "The staff were extremely friendly and the service was spot on."
• "The staff are amazing and so friendly and could not do enough for you even when rushed off there feet."
• "Really friendly staff, clean and tidy with a 5 Star hygiene rating."
• "The staff were all excellent and attentive to every detail."
• "The staff were very kind."
• "Our waitress Hannah was very attentive."
• "The staff were really friendly, efficient and went above and beyond."

Cons:

• "The staff can sometimes be scarce."
• "Male staff the opposite, miserable as if he didn't want to be there."
• "The lady who came over who worked there actually said the chef is too busy to look at them!"
• "The staff were very good but rushed as it was busy."
• "Staff were rude and uninterested, felt very let down I expected better."
• "I have never experienced such slow and poor service."
• "Staff were too occupied with setting up a table for later on than providing us with a service."

Ambiance and Cleanliness

Pros:

• "Nice atmosphere and very relaxing!"
• "Dogs are welcomed in here, which I think makes the place top quality."
• "The surroundings very clean and comfortable."
• "Place was very clean."
• "Lovely relaxed atmosphere, family friendly and lovely open fire."
• "Loved the calm cosy atmosphere of the pub!"
• "Tremendous location and wonderful atmosphere."

Cons:

• "Unfortunately suffering a leak during our visit, hopefully to be sorted."
• "The grooves in the table were full of crumbs. DISGUSTING!"
• "The atmosphere was OK."
• "The pub is slightly dated and a little tired looking."
• "No atmosphere didn't stay for pudding...disappointed."
• "Unfortunately this area is an disgustingly dirty, unkept and very unpleasant place to sit."
• "Room was right next to extractor fans from kitchen which meant it was noisy and couldn't fall asleep."

Accommodation

Pros:

• "Our guests room was definitely larger, so worth asking about for a longer stay."
• "Clean and comfortable rooms."
• "The room we had for the night was cosy and warm and along with the bathroom it was well cleaned."
• "Rooms very clean and comfortable."
• "Stayed for 2 nights room was spacious and comfy."
• "Comfortable beds and clean, would return."
• "We stayed there for two nights and the room was clean neat and tidy."

Cons:

• "Make sure you get a room away from the kitchen ventilation system which runs to 10.30 PM and is unbelievably noisy."
• "Hotel rooms are a little small and basic."
• "The only thing I didn't like was I could hear the air conditioning unit below us even through the double glazing."
• "I was allocated an 'internal' room with a frosted obscured window with no view of the outside world."
• "No hanging space in bathroom, the noise from generators were right outside of window so quite noisy."
• "Beds were comfortable and bathroom was slightly dated in decor but very clean with new white towels."
• "If I were staying more than two nights however I'd have preferred a larger room with more suitcase storage area etc."