Jack The Ripper Museum Reviews Summary

Exhibit Layout and Accessibility

Pros:

• "The museum is easy to find and is setup in a 5 floor thin Victorian building."
• "The museum is over 5 floors, each floor an exhibit that gives you an insight into a different part of the story."
• "There is lift access available for wheelchairs & people with mobility troubles."
• "It was nice to see each floor as a different type of room related to the time and events and the stories behind the victims."
• "The museum itself is small but the whole atmosphere was amazing."
• "The museum is set in a narrow Victorian terraced house which is set out over 5 floors, this gives a real feel to how people may have lived at the time."
• "Six incredible floors recreate scenes from the time."

Cons:

• "It was hard to try and sort out how the museum was laid out and it was confusing trying to get through the 'exhibits'."
• "But the museum lacks a clear timeline, and has no interactivity. Just reading with some photos and a few original artifacts."
• "The museum is 5 small rooms that are themed."
• "It's £12 per person and we've basically seen everything after 10 minutes."
• "Some rooms are devoid of much information at all which makes the entry fee for this short experience feel a little much."
• "Unfortunately the basement wasn't accessible."
• "Definitely not worth £12, the experience was nice but there is no audio/ guided tour that tells you any information."

Value for Money

Pros:

• "If you like London history then it's worth a visit, it doesn't cost a lot and we could turn up whenever we liked."
• "£16 for both was a bargain and Magda was brilliant - her tour was engaging from start to finish and she really knew her stuff - she was also really welcoming and attentive also."
• "Excellent value, great walk with Sam and museum has plenty of extra reading."
• "We felt the price of the tickets were very reasonable to include a 90 minute guided walk around the area."
• "Admission is a fair price. I definitely recommend it."
• "Well worth the ticket price."
• "Great place definitely worth a visit, each floor laid out with a specific theme."

Cons:

• "Staggeringly expensive entrance fee considering that this is basically a house viewing."
• "Completely overpriced at £12 each."
• "So £36 for three of us for 30 mins wasn’t so good."
• "This museum would be fair if the cost were £5-6, not £12. Total ripoff at that price."
• "A fun walk around but not really worth the entry price."
• "Would have been ok at £5 admission, just. But £12?!?!?"
• "Terribly overpriced, our pockets were certainly ripped off."

Atmosphere and Experience

Pros:

• "The ambience is heavy, creepy and made me feel uncomfortable- what is great due the theme."
• "Really feels like you are in the world of the Ripper."
• "Absolutely stunning! I am impressed how the museum is set up, having each 'scene' displayed and shown as the viewer is inside a film or on the stage."
• "Goosebumps and chills all the way throughout. The atmosphere was incomparable."
• "Fantastic self-guided tour of a Victorian 4-story walk up on the East End of London with exceptional displays of the Ripper investigation."
• "A fantastic experience, great atmosphere."
• "It really pulls you into the mystery and takes you back in time."

Cons:

• "A complete waste of time and money."
• "Save your money and look at Wikipedia and do a google image search for victims, if that’s what you’re into."
• "Cheap and tourist-trappy with a lack of meaningful information or analysis about the Jack the Ripper cases."
• "Underwhelming exhibits, mainly conspiracy theories."
• "Really nothing interesting that you could just Google."
• "It’s an absolute pile of Plop…..£12 each adult for what exactly???"
• "Just random things thrown in a house."

Staff and Service

Pros:

• "Guy working the front desk is very nice, no offense to him intended."
• "Our tour guide was Sam, and he was just so knowledgeable!"
• "Staff were very helpful and informative."
• "The lady behind the entry desk was very friendly and welcoming."
• "We were warmly welcomed by a lovely lady on reception."
• "The gentleman running the museum had a broad knowledge on the subject and was extremely friendly, helpful and was willing to chat openly about everything to do with anything regarding the museum and the subject matter."
• "The front of house staff was lovely and very helpful."

Cons:

• "Only thing I didn't really like was the face they sold t-shirts and all sort of things with 'jack the ripper' written on it."
• "After the smallest museum in history, I asked the guy some simple questions and he did not know a thing about it."
• "Also too many people in their at once so you can really see most."
• "I suggest that if you do foolishly pay the extortionate entry fee…that you read the A4 leaflet handed to you by the zombie like kiosk girl, prior to even entering."
• "After hearing nothing for a week I chased it up only to be told by a very rude woman that I wasn’t getting my refund."
• "Really underwhelming. Not a lot of information at all and if you came along without any background on jack the ripper you wouldn't have a clue."
• "No proper chronology, completely inconsistent account of how many victims there were."