Blue Cap Reviews Summary

Atmosphere & Decor

Pros:

• "The atmosphere is relaxed and the food is good."
• "Maxine looked after us and was very attentive, even though it was a busy evening."
• "Very tastefully decorated especially in the corner snug with a fireplace and comfy seats."
• "A good atmosphere and high-quality food at a reasonable price."
• "A lovely pub!! Very big and very busy but had a lovely atmosphere."
• "Good atmosphere."
• "The blue cap has a great atmosphere."

Cons:

• "There was not a very welcoming atmosphere and the place seems to have lost some of its previous charm."
• "Not much atmosphere. Seems to gone backwards."
• "The atmosphere particularly amongst the Staff was not good, got the impression that they did not want to be there."
• "A cool building coupled with a cool reception."
• "Terrible customer service. Would avoid the Blue Cap like the plague if you like being served in a reasonable time and have the sheer audacity to expect a friendly welcome."
• "Such a disappointing Christmas Day meal... there was zero Xmas atmosphere as well, last year was great? what’s happened?"
• "Changed over the years don't really know if for better as there was no locals in when I visited."

Service

Pros:

• "Brilliant. Hotel and staff very friendly and efficient."
• "Very clean and staff were efficient."
• "All staff were friendly, helpful and super polite."
• "The staff were excellent especially Emma & Harry who looked after our table absolutely great job."
• "Staff were really nice and the food was enjoyed by our party."
• "Great customer service and welcome from Stacey, who looked after us."
• "Service was quick and good natured."

Cons:

• "Servers could be bit more attentive & enthusiastic."
• "Poor service from inattentive staff means we shall go elsewhere in future."
• "When busy the service tends to suffer, being slow and you can become ignored."
• "Absolutely Terrible service."
• "Although the meal was nice the service was very slow, parts of the meal weren't brought out and we had to go find someone to ask where this was."
• "Very disappointed with the whole experience waited 20mins for drink n nearly 30mins for starters n when they arrived they where missing ingredients, waited just as long for mains that where not hot."
• "Appalling service."

Food Quality

Pros:

• "The food was excellent and the lunch menu was very reasonably priced."
• "The food was piping hot and tasted really nice."
• "The food, when it finally arrived, was very tasty and hot and everyone enjoyed their meal."
• "The chicken pie is incredible and perfectly cooked."
• "The food was visually appealing and tasted excellent."
• "The food was beautiful."
• "Food was simple but beautifully cooked."

Cons:

• "Do not go here to eat food and expect something decent."
• "Half of my meal was actually inedible and it was only a wild boar burger and fries."
• "One member of our group had Hunter's chicken, and when it arrived it was raw."
• "The food was very mediocre for the price hence the three stars."
• "Food mediocre, like a bit better Wetherspoons."
• "The pulled venison and root veg pie seemed to have the venison definitely pulled from it!"
• "The battered fish would have been nice if it had fish inside it."