Address: 3-4 Thames St, Windsor, SL4 1PL, United Kingdom
Phone: +441753864405
Rating: 4.4
based on 187 reviews.
Service
Pros:
"The staff were welcoming and friendly, and it was brilliant service - food came out very quickly."
"All the staff make you feel so welcome."
"Really friendly and attentive staff."
"Our waiter couldn't have been nicer, recommending us dishes and amazing quick service."
"The staff were so nice and welcoming."
"Staff really friendly and food is fantastic."
"The staff work so hard to make sure you are looked after."
Cons:
"We waited over 30 minutes for the meals to arrive which was unacceptable."
"The service was shocking, I haven’t been treated so badly by staff in a very long time."
"We simply left as no staff around to even advise of the issues."
"We were seated and told we only had 45 minutes at our table, It then took 20 minutes for some one to take our drinks order."
"But staff seemed a bit lacklustre... Choices on taps seemed quite limited."
"All this was explained by an obviously dismissive staff member who really couldn't be bothered to help."
"Though the staff were friendly enough, you could hear them arranging their cigarette breaks and see them on their phones."
Food Quality
Pros:
"The food was also incredible which all six of us agreed!"
"The fish & chips is a solid choice. Well cooked chips and the fish batter is crispy not oily and fish is perfectly flakey."
"Food was absolutely amazing! The burgers were so good and came in a pretzel bun which was delicious."
"The food we had was really good, good portions and tastes great."
"Food is always tasty and freshly prepared."
"Proper traditional English pub food. Fish & chips are a generous portion and the pies are one of a kind !!"
"The food was lovely as always, good menu choice and drinks."
Cons:
"The beef swim in the gravy, the pork belly of my wife was just gross."
"Most of the food was good but pie was so over cooked I couldn’t get through the pastry."
"Unfortunately the chicken and leek pie didn’t live up to those standards. The pastry was soft with no bite to it."
"Mediocre food, the chicken & leek pie wasn't home made and heated in the microwave."
"Food was served worryingly quickly and it showed, veg looked and tasted out of date."
"Everything had a feel of microwaved food to it."
"The food was very dry and lacked taste."
Atmosphere & Location
Pros:
"The atmosphere is cozy and if you are lucky you can get a table by the fireplace."
"A lovely traditional pub."
"Great pub just almost in front of the Windsor Castle entrance."
"Amazing spot opposite the castle with spacious inside seating and a terrace too."
"A cosy place to have a dinner."
"It's a really nice pub with a little terrace at the back."
"Really nice, traditional atmosphere."
Cons:
"Bin bags were carried through the restaurant floor which just shouldn't happen during service."
"The dishwasher room was open and next to our table, which made it very noisy."
"It was full of people stood about drinking. Pushed our way to our table."
"Although a bit touristy but that's due to the location."
"Really lovely place for a drink but quite touch and go with the clientele."
"Limited menu choice. Disappointed as we had our main course and by 19:30 we attempted to order dessert and was told kitchen closed."
"The worst pub food I've had in years, accompanied by bland beer and excessive prices."
Accessibility & Facilities
Pros:
"Dog friendly."
"Great dining and drinking area is separate which is perfect if you want a chilled evening with the girlfriend."
"Clean & plenty of room."
Cons:
"Will never return. Sorry."
"This place is racist. They refused to seat our Indian family when we tried to eat there."
"Phoned in advance to book. Discussed wheelchair access and was told they could accommodate us. On arrival we were told that they had no wheelchair facilities."
"Very disappointed, no disabled facilities."
"Totally Inaccessible for elderly, infirm, very young children or disabled."
"NO disabled facilities at all!!"
"Although I believe toilets are upstairs so you'd need to ask staff about one if you're unable to get to them."
Value
Pros:
"The food is tasty pub staples."
"A great pub with great reasonably priced food."
"Prices were very reasonable."
"Good food and fair prices."
"Good choice of tasty well cooked food, real ales and great service all at a reasonable price."
"Really good value meal, very well presented food."
"The prices were reasonable and they have a great cocktail menu (2 for £12 sun - Thurs)."
Cons:
"The food was good, but overpriced."
"Very expensive for drinks."
"Alongside two glasses of wine and a beer - came to a whopping £65! Won’t be back I’m afraid."
"Not value for money when advertising home food chips (frozen) and mash delivered in (frozen)!!!"
"Truly awful coffee (we left it as it was undrinkable) and 'cranberry juice' that was bubblegum pink in colour and tasted only of water and apple juice."