Nags Head Reviews Summary

Service

Pros:

• "Service with a smile, food nice and hot."
• "The staff were friendly and very accommodating."
• "The service was excellent, the waitress worked so hard & was really pleasant."
• "Staff were brilliant! Super friendly and efficient."
• "Service was really fast & very friendly."
• "Staff were welcoming and efficient."
• "The staff are very friendly and helpful, but bar service can be slow at times although food appears quite quick."

Cons:

• "Oh so slow! Eventually got drinks - only one guy serving for most of the time until joined by a young lady who had to keep going to clear tables."
• "Tried to explain to the girl behind the bar that we needed to sit at a table with a bench seat as my husband is disabled and couldn't sit on one of the chairs. She was quite rude."
• "The lady stopped serving us half way through and walked off the bar."
• "Service was poor, girl serving not interested in service or clearing table part of order was missed and then had to be refunded."
• "Cheap food. good bar service but when the waitresses ASK if you want more drinks with your food and you say yes but the drinks don't arrive after 25 minutes of waiting."
• "Then I had a 35 minute wait to get a drink a the bar, then told no grilled food!"
• "Took over an hour to get a pint delivered to the table."

Food Quality

Pros:

• "Food tasty and piping hot."
• "The food was really tasty and amazing value for money."
• "The food is always good value for money."
• "Food good for what pay. I always have voucher which means very reasonable."
• "The food is absolutely divine. The mixed grill was cooked to perfection and the steak melted in my mouth."
• "Food was fantastic, even the kids loved it."
• "The food is fresh and comes in generous portion sizes."

Cons:

• "Also, £6.50 for the worst tiniest bit of vegetables on a stone cold flat bread????"
• "The sausage and egg and tomato I ate as there wasn’t anything else edible on the plate."
• "It's just a mediocre pub with the ubiquitous greasy grilled and fried food."
• "The only place we have ever been where everyone said their meal was awful."
• "NO star rating. 3 chicken meals ordered 45 mins later food arrived all the food was cold waitress removed very apologetic and free drinks offered."
• "However, some of the food seemed to have gotten cold and was served lukewarm."
• "Both meals were luke warm, and the vegetables were cold."

Ambiance

Pros:

• "It is heavily stacked as a sports pub which means it can get a little loud at times but that is the nature of this kind of venue."
• "The pub has done a brilliant job in these difficult covid times!"
• "We felt so safe I completely forgot that there were restrictions in place."
• "The staff are always friendly and endeavour to provide a warm and inviting atmosphere."
• "The whole feel of the place was good."
• "It was a busy Friday night with lots of atmosphere."
• "Once again a great pub with a good atmosphere and very friendly helpful staff."

Cons:

• "I was surprised how dark and dingy it is inside considering it was refurbished fairly recently."
• "It was chaos, I'd say every member of staff was set up for failure that day."
• "Refurbished but pool table is a joke! In front of main tv for sport more like a youth club!"
• "However, on the odd occasion as the door was open you would catch the passive smoke coming in from outside."
• "The atmosphere remains somewhat similar to what it used to be with a more family feel, but I still wouldn't take very young ones there of an evening beyond 7pm."
• "The atmosphere was somewhat bland, wasn't much greeting either at the door or at the bar."
• "Overall, the experience was nothing special, it didn't wow us or leave that much of an impression."

Facilities

Pros:

• "Dogs are welcome, and there is a water dispenser, clean bowls for the water and DOG TREATS."
• "The staff were very friendly and the selection of ales was fantastic."
• "Plenty of free parking and comfy outside seating."
• "Always is clean and well looked after."
• "A Greene King pub I like! The manager clearly cares about his beer, with an excellent selection."
• "Great portion sizes good deals on food, and alcohol is reasonably priced too."
• "Something for everybody, including gluten free options."

Cons:

• "Local pub to me, hit and miss on food mostly good though. busy so best to book a table. I have done that twice both online and both times they hadn't got the booking disappointing."
• "Lots of the tables were dirty."
• "Tables not always cleared quickly and often sticky and dirty with food on the floor."
• "The chicken had a red spot in one end which I hadn’t seen until I ate a quarter of the breast."
• "Only let down was the seating area at the back where I sat. Broken fence panels craters in the seating area overgrown hedges etc."
• "Toilets are absolutely vile, Dirty, smelly. Avoid if possible."
• "One star in being generous poor from start to finish difficulty parking, chair's that when you sit on them you can't fit under the table comfortable."