Address: Ashopton Rd, Bamford, Hope Valley S33 0AZ, United Kingdom
Phone: +441433651361
Rating: 4.4
based on 331 reviews.
Cleanliness
Pros:
"The hotel is clean and rooms are spacious."
"It was very clean and the staff we pleasant and helpful."
"Our room was very well appointed (dog friendly), spotlessly clean and fresh."
"Place was very clean and tidy with a roaring fire."
"Perfectly cleaned rooms."
"The room was very clean and comfortable with direct access to the carpark which was very handy with the luggage."
"The place is well cared for, very clean the toilets were immaculate."
Cons:
"There were a few annoying sounds from the building which kept us up."
"The first thing we noted was the tables were not being cleaned after use."
Food Quality
Pros:
"The food was excellent as was the service."
"The food was great both for dinner and breakfast and at a reasonable price."
"The food arrived promptly, hot and great sized portions."
"Delicious fish and chips and my boyfriend enjoyed his burger."
"The food is excellent....in fact the Bakewell Pudding is my favourite ANYWHERE!"
"The food was AMAZING!!! We had the lunch menu which includes soup of the day and a sandwich by choice for only £8 each."
"The food was prepared and presented perfectly."
Cons:
"The food was mediocre and resembled something you would get at a cheap pub chain."
"We all thought that the meals tasted and looked fine but also overpriced for basic fare."
"Food was 1h 45 min late also the order was incomplete."
"The whole meal was dry with very little curry."
"The food was terrible! I had an overpriced steak which I opted for the peppercorn sauce, which was thin and watery and tasted of vinegar, and the peas where like bullets."
"Microwaved pre made food. Veg zapped within an inch of its life, beef stew cold and Yorkshire pudding tough and chewy."
"The chips were cold and tasted like they were from a frozen packet."
Staff and Service
Pros:
"Service was lovely."
"Friendly staff, atmospheric Christmas lighting which made the pub feel really cozy."
"The staff were very friendly and helpful."
"Friendly and helpful bartender."
"The staff behind the bar had a smile on their faces and were very polite, professional and efficient."
"The staff were so lovely, friendly, and exceptional."
"Staff very friendly and helpful."
Cons:
"I never had such a bad experience in a restaurant, shame on you!"
"Only drawback was who looked like the manager on duty seemed content to ignore waiting customers at the bar to share photos on phone with mates."
"The staff aren't friendly enough either."
"Some staff were a tad grumpy on the day."
"Service can be a little slow and staff aren't always the most friendly."
"The staff seemed very preoccupied even though it didn't seem too busy and were quite rude in some cases."
"When it's busy the staff can be sullen, inattentive and bring the wrong orders."
Accommodation
Pros:
"The room was also lovely."
"The bedroom was comfortable and the staff were helpful in regards to my husband needing extra pillows."
"Rooms were immaculate and really good size."
"The rooms were really nice and we all loved our stay."
"Very comfortable room. Clean."
"Room was clean comfortable and very cozy."
"The rooms were comfortable and clean."
Cons:
"Suggest that mattress and pillows are considered for replacement in the room we had, room 15 I think."
"The only down side was unfortunately the bed and pillows, we didn't sleep well."
"Pillows were hard, and noise from neighbours who were slamming door, and leaving the bathroom light on so I could hear the fan going all night, interrupted my sleep."
"The bed was small for a couple to stay in and the room walls were very thin."
Value for Money
Pros:
"Prices have increased a lot but it's the same everywhere and we don't mind paying more for a good meal and it certainly was."
"The food was reasonably priced and very tasty."
"The menu was extensive and interesting and prices very reasonable."
"Very reasonably priced."
"All in all a perfect place to stay. Close to everything. Reasonable prices."
"The food was to die for and all very reasonably priced."
"Excellent value for money too."
Cons:
"We all thought that the meals tasted and looked fine but also overpriced for basic fare."
"The food is not a good quality compared to what you pay."
"I cannot believe that they charge the same for a burger without chips as they do with!"
"£21.00 Steak 🥩 meal was ordered but felt dry and surprisingly no gravy was provided!"
Location
Pros:
"The pub itself had excellent ambiance in a stunning location."
"Perfect loction, gorgeous scenery."
"Beautiful area beside the Ladybower reservoir."
"Great location right next to the dam and reservoir."
"Location makes it more crowded and that is expected because it's exactly near beautiful hill view of lady bower reservoir."
"Lovely location, attractive old building and good food."
"Perfect spot for exploring the area."
Cons:
"Food can't be eaten at the front tables outside which seemed strange."
"The only way to access the restaurant was either up a set of steep stone stairs outside."
Facilities
Pros:
"It is also dog friendly!!"
"Free parking & WiFi."
"The dog rooms have their own entrance so you can let dogs out and also park outside."
"Great that we could take the dog anywhere in the pub."
"Dogs welcome which is great, ours loved the spot by the fire!"
"The place is very dog friendly, allowing dogs both outside and inside the pub/ restaurant."
"Nice outside space with tables, separate section for smokers. Big car park with another on the other side of the pub."
Cons:
"Water pressure in showers a bit hit and miss."
"Even on our way out staff were too busy talking about there rota to even acknowledge us and say thank you."
"Dogs are welcome, but only in a certain part of the pub."
"We were told it was disabled friendly... but I don't think it should be sold as disabled facilities really."
"Make sure check bill, we were charged meals and drinks for the room we were in, but wasn't our meals or drinks."
"Real milk in rooms not nasty uht."
"A sign on the door stated that hiking attire was permitted, but muddy shoes needed to be covered by supplied plastic bags, which was understandable."