Kings Arms Reviews Summary

Customer Service

Pros:

• "From beginning to end, the experience was absolutely fantastic."
• "Having become accustomed to haphazard service over the years, it was really a breath of fresh air to find somewhere that does customer service properly."
• "Attentive, friendly staff serving some of the best food in the area."
• "All the staff are a credit to the place friendly, polite and nothing too much trouble, rare to find."
• "The staff were lovely and great with the kids."
• "The staff on arrival and throughout the evening were very polite and helpful."
• "The service was first class and the food."
• "Food and service was amazing."

Cons:

• "Service was ok."
• "Service can be a bit hit and miss when they are busy."
• "Poor service, it took an hour to get our meal and the dirty plates, from our main meal, were still on our table when we left two hours later."

Food Quality

Pros:

• "Opted for the 3 course's for £16 early bird menu, wasn't disappointed, starter, salmon fish cakes, served with a decent salad, a sweet chilly dip excellent."
• "Cracking 3 course Sunday menu. Great food, really good portions."
• "Food was superb. I had wings to start and the pork and leek sausage and mash for main and it was delicious."
• "The food was lovely and fresh."
• "Absolutely brilliant tonight, phoned up about 4pm and managed to get a table for 7:30pm so that was a bonus."
• "Food great choice, exceptional steak & all served up at good temperature."
• "The food was indeed delicious and well presented by friendly staff."
• "The food is freshly made, hot, delicious and gets to the table at the same time as the rest of your parties food."

Cons:

• "Limited choice for vegetarians. Cheese and onion pie very dry."
• "Food looks great but was a bit tasteless and bland."
• "WORST ATTITUDE EVER AND SWEARING AT US!!! 1 STAR IS TOO MANY!!! Went for a family lunch. Ordered pate starters which took 30 minutes to arrive."

Atmosphere & Cleanliness

Pros:

• "Nice country setting."
• "Kings Arms is the most clean restaurant I have seen in these few months."
• "Really good food, nice chilled atmosphere in there on a Sunday."
• "We took our Family here from Yorkshire and they had a great experience. They loved the decor of the pub and the atmosphere."

Cons:

• "At the end of the evening, they basically asked us to leave as they were shutting."
• "The seating is uncomfortable it needs updating."

Value for Money

Pros:

• "Fantastic value for money, All the staff are a credit to the place."
• "3 course kids menu for £10 is excellent value."
• "We had a huge chicken burger, salad, coleslaw, 3 half's of bitter shandy, braised steak, mash peas and gravy, and I finished off with apple and peach crumble with custard, total cost £27."
• "Great place for really good food and very reasonable we ate off early bird had two starters two mains four drinks 43 quid can't go wrong oh and views to die for."

Cons:

• "The drinks price for a diet coke was daylight robbery. Then they tried arguing the £19.20 for six cokes was right !!!"
• "Lovely staff. Good service. Food was lovely and generally good prices, except, my opinion was the large mixed grill was overpriced for what there was."