Luckys Diner Oldham Reviews Summary

Food Quality

Pros:

• "Really great taste and flavours as we bought three."
• "Food has gotten nicer, nice portion size."
• "The beef burger was so delicious."
• "The food is well worth the price for what you get, and the quality is insane."
• "Burgers were juicy and fresh, and huge!"
• "The buffalo wings are absolutely amazing. The best wings I’ve ever had."
• "The peri chicken steak platter was really nice."
• "The food is fresh and very tasty."
• "The half chicken was soft and succulent as it was cooked to perfection!"
• "The caramelised taste in the smash burger was outstanding."
• "The food was great! The rainbow burger was quite sweet and the fried chicken was better than the likes of KFCs."

Cons:

• "The chicken was dry (peri whole chicken), and the cream was a joke."
• "The peri chicken chip pizza was really nice, but the philly cheese steak wrap was not to my taste."
• "The steak no matter how you prefer it is well done."
• "Ordered the food exactly at 5:55, next thing I know the food was at my door at 6:10."
• "The burgers are great and priced sensibly. Milkshakes are a touch expensive but taste great."
• "The peri wings. It was just fried normal wings with peri sauce over it!"
• "Burger was dry not good taste at all."
• "Their smash burger tastes like a chewy kebab."
• "Don’t get beef patty as tasted like frozen patty and very chewy."

Service and Staff

Pros:

• "Staff were friendly and attentive."
• "Service was fast and the staff attentive."
• "The overall service from start to finish was excellent."
• "Service from the staff was top class."
• "Polite and friendly staff."
• "The service and delivery was bang on!"
• "Friendly staff, lots of choice on the menu, beautiful restaurant, VERY clean!, fast service and food is just amazing!"
• "Service was on point...Food was delishhh...."
• "Extremely delicious food, friendly staff."
• "Food is good, the place has amazing decor. Service needs to improve."

Cons:

• "Delivery took about 1 hr and 15 min."
• "Driver came across as rude and abrupt as he demanded money."
• "Ordered online and saw the delivery charge was a standard £1 then added £1.50 extra for distance."
• "Service was good, had their hunger buster burger chicken beef mix was very messy."
• "The waiter, Arif was polite and friendly, when asked, I gave him feedback and others did too, giving Luckys an opportunity to do something, nothing happened!."
• "Ordered food, and was told it’s extra money to eat inside."
• "You don't stare at your paying customers again and again and again... and then walk round to stare at our plates, hoping we would hurry up simply because new customers who are a bigger party walked in."

Ambiance and Decor

Pros:

• "The restaurant looks nice and comfy."
• "The restaurant looked clean, tidy with large spacious tables."
• "Great for selfies, etc."
• "The wealth of choice is brilliant and every dish has been a delight."
• "Great burger and peri chicken joint. Lovely food and the price is very competitive."
• "Nice ambiance and friendly staff."
• "Lovely place upon entering was kindly greeted by the brother and seated food was something different so definitely worth a try reasonably priced."

Cons:

• "Place looks a bit tacky with the bright colours."
• "The atmosphere was dead with only staff around."
• "Atmosphere was dead, song choice was weird and didn't suit the theme of the restaurant."
• "Staff were unapproachable, not warm or customer service friendly at all."

Menu Variety and Options

Pros:

• "The menu looks good too so will have to dine in one day and try the dishes."
• "From the interior, service and food quality is very impressive. This is one of the only places that maintains a high bar in quality in different categories of food, such as burgers, grill dishes, etc."
• "The menu is quite extensive and even for the health and diet conscious there is something for everyone."
• "The menu offered a good range of dishes and most were reasonably priced for the area."
• "The food is always spot on, delivery times are great and drivers are super friendly!"
• "Great choice and always amazing food! Delivery is always really quick and the drivers are always really pleasant too."
• "The selection and variety is huge so there is something for everyone."

Cons:

• "The dessert options were very limited."
• "They charge 50p for small tubs of sauces which every other takeaway gives to people with their meals."
• "£10 for 5 wings was a shocker as it was more expensive than their meal deals for burgers."
• "One thing which I didnt get sauces are to be bought separately, (ketchup and mayo are free) surely sauces should be free?"