Wood Oven Reviews Summary

Customer Service

Pros:

• "We were greeted with a huge smile and at every point of contact the service was amazing."
• "The waiter was very kind to direct us quickly to a table."
• "The staff were incredibly friendly, and very accommodating."
• "The waiter was super friendly and we were able to pay with Euros :)"
• "Service was fast and polite."
• "The service was good, friendly and looked after us during the whole meal."
• "Staff were very friendly and the food portions were very generous."
• "The staff truly cares about customer service."

Cons:

• "The waiter was very rude when we enquired about the salad as I am a salad lover."
• "On this occasion, whilst the food came out promptly, the service was not great."
• "They do not accept cash - no signage that I could see regarding this."
• "Worst experience in my life, the food was disgusting and the meat overcooked almost burnt."
• "We ordered two large doners one chicken, one meat and one extra meat medium doner. The chicken was nice but the meats flavour was a bit strong."
• "The staff were sort off polite and attentive but one of them caught my attention at the end when I was unhappy."
• "Prices are a little high compared to other Turkish restaurants, but portion sizes were good and food was tasty. Only downside is their customer service isn't great."
• "To begin with, the waiter was pressuring us to order the food."

Food Quality and Taste

Pros:

• "Food was tasty and reasonably priced."
• "The dishes constructed with absolute care, and the freshness... It was fresh alright 👌🏼"
• "Kinda pricey in comparison to other restaurants nearby but absolutely tasty! Soft meat and perfectly seasoned."
• "The food was delicious and full of flavour - such good value for how much was served on the plates."
• "Everything was flavoursome and cooked perfectly. Their food is undoubtedly very tasty."
• "Food was very tasty, a little too salty on some dishes, that's the reason for 4 stars otherwise it would be a 5."
• "Delicious Turkish food right outside Barking station. Absolutely HUGE portions; great value for money."
• "Loved the food- ordered the full platter, the meat was very flavoursome 10/10."

Cons:

• "The food was less than average I had Turkish food in turkey and the taste was totally different."
• "The chicken donner was not spiced up, just served as it is."
• "The fish finger and fries was fresh and tasty. The salad and bread were excellent."
• "The food is nice cooked in their wood oven, and good portions, but prices have increased a lot since lockdown."
• "Ordered chicken platter for £50. The platter was meant to have doner and we had no doner on it."
• "We had the Creamy chicken and the lamb casserole both very delicious and filling."
• "The BBQ chicken is so delicious and juicy 🤤"
• "Food is generally good. It is a big restaurant but they don't accept cards."

Price and Value

Pros:

• "The food was great! There was 6 of us and we got a sharing platter that was meant to be for 4-5 people and we couldn’t even finish it."
• "The food is fantastic, the staff kind and professional, the venue spotless."
• "I love turkish food, and this place ranks top 3 for best places to eat, good service and really tasty food which gives you so much flavour with every single bite!"
• "The best kebabs I have ever had! So tender and delicious, I can’t believe it. Their portions are very filling and plenty of salad and bread."
• "The food was nice, as it was early lunchtime we got served very quickly."
• "The wood oven recently catered for a surprise party for my wife's birthday, the food they delivered was absolutely fantastic."
• "The restaurant is very welcoming, waiting staff are really friendly and attentive."
• "Good food but slightly on the expensive side. For example the can drinks are £2.50."

Cons:

• "All in all, the experience wasn't worth the money we paid. I am NEVER going back."
• "Kinda pricey in comparison to other restaurants nearby."
• "The prices are exorbitant and one can find restaurants of far higher acclaim, better quality of food and service in central London for similar prices or less."
• "Won’t go again. Only dined here because of a painful lack of choice in Barking."
• "Very disappointed with the customer experience it was quiet and waited 10 minutes for someone to take my order."
• "The service was terrible, food arrived 45 mins after placing order."
• "The food is nice, as it was early lunchtime we got served very quickly, my only issue is they don't take cards."
• "The food is overpriced and below average for the portion sizes."