Two Henrys - Pub & Grill Reviews Summary

Service

Pros:

• "We were very politely, efficiently and friendly served by Janice who perfectly understood our requirements and made sure they were exceeded."
• "We had great service from the staff who were sprightly and helpful."
• "The staff were exceptional, service superb, food fantastic, hospitality wonderful and warm."
• "Fabulous service, the staff couldn’t do enough for us."
• "The staff at all times were friendly and professional."
• "The staff were more than helpful and the service was great."
• "Friendly staff went above and beyond the call of duty."

Cons:

• "Did inform staff, but just got an obligatory somewhat begrudged apology."
• "The waitress didn't return and we wanted to order a pud."
• "Poor service from the very start."
• "Terrible service was slow dirty plates left for god knows how long had to keep asking staff if someone will clean a table so we could eat."
• "Service was poor. Young lady very impolite as soon as we walked in, felt very unwelcome."
• "Awful service! We were asked very curtly what we wanted then the man grunted at us and hastily showed us to our table."
• "The behaviour that is allowed to happen in the soft play area by staff is disgusting, ive never felt that my child is unsafe in any other soft play facility! It is also often dirty."

Food Quality

Pros:

• "The food came out together and was piping hot and delicious."
• "The burger i had was so tasty and as for the Sticky Toffee Pudding this was the best i have EVER tasted."
• "Totally amazing food for a very good price!"
• "Food was very nice waitress was fab well done Megan."
• "Amazing food and fantastic service. Had steak for the main and it was amazing!"
• "Everyone enjoyed what they ordered. I enjoyed my creamy mushrooms and spinach😋. It was delicious and not too pricey."
• "Pleasantly surprised. Very good lunch steak, with a Bakewell Tart and custard to follow."

Cons:

• "For nearly £14 waste of money."
• "The biggest issue is they had no vegetarian gravy which we were only told after the order had been placed and the food was coming out."
• "They changed the lamb for beef and it was pretty shocking."
• "Food average, had pie and mash both over cooked."
• "The food was ok apart from my son who had the roast beef. This was not edible."
• "Big disappointment neither quick or tasty, portion size was disappointing to say the least."
• "The food was awful, I know it was half price meals but they had hardly any puddings."

Atmosphere & Cleanliness

Pros:

• "Nice surroundings and professional enough staff, we didn't eat here, however a quick glance at the menu, seemed to show good choice and value for money."
• "Lovely atmosphere and lovely staff!"
• "It’s clean, reasonably priced, good food and the staff are nothing short of attentive and polite."
• "Chain pub restaurant, this one has a kids soft play centre built in as well, quite a large menu with wide choice of different food, service is very good, pretty fast. food is pretty tasty."
• "The Restaurant itself is nicely decorated, with a pleasant 'Modern-Traditional' atmosphere."
• "A modern pub and restaurant. Plenty of space to relax and unwind."
• "On arrival place was spotless."

Cons:

• "On arrival we had to ask staff to clean the table as every table in the play area was covered with rubbish and empty glasses."
• "It was very hot in the restaurant area. No ventilation that we could see."
• "The toilets are cleaned that regularly that there are cobwebs on the floor."
• "This place should be closed down!! It's a health hazard. Dirty dishes everywhere, it's grubby, tables sticky and the flooring indescribable."
• "So they have large piles of cigarette butt's outside with some broken plastic thrown in."
• "The children's soft play area was very dirty needs. A deep clean tables very sticky floor dirty."
• "Sat us on a table with mess all underneath."

Value for Money

Pros:

• "Food was reasonably priced and enjoyed by parents, grandparents and grandchildren we would be happy to return."
• "So a relatively cheap meal."
• "Such great value for money."
• "First time at the two Henry's and the food was excellent the price was very reasonable."
• "Prices fair and good size portions."
• "Meals were modest in size though tasty and very reasonably priced."
• "Was working in Shrewsbury, and called here for some lunch on the way home. Myself and my wife had a starter and main course from the lunch menu, it was really good food, and amazing value for money."

Cons:

• "£90 for 3 mixed grills, 3 desserts and 2 rounds of drinks."
• "I thought overall it was quite expensive for what it was (almost £11!)."
• "Poor service, food portion size are tiny, I've been to places where the kids meals are larger than what they served us."
• "Food very over priced for what u get."
• "Definitely won't be returning very over priced for what it is."
• "Then bought a JD to be told they charge 'per dash' of mixer."
• "Worse Sunday lunch I have ever had! Instant mash potatoes, roast potatoes straight from the freezer, Yorkshire pudding soggy and dripping with oil."