Oodles Nottingham Reviews Summary

Customer Service

Pros:

• "Employees are very nice, especially Shera. He provides an amazing service to us and we feel so welcome."
• "Jess provided the most amazing customer service and looked after me and my friends like we were family!"
• "Alex was amazing, she wears the warmest smile I have seen in a while!"
• "Shera very nice and hospitable guy, he should be the manager Of the store."
• "The service at Oodles Nottingham was outstanding. The staff was attentive, friendly, and genuinely passionate about ensuring that every customer had a memorable dining experience."

Cons:

• "I ordered a regular box which clearly came without Katsu curry. I called the store and was given rude customer service."
• "Service was poor. The lady would not talk to me like I was a customer but almost like I was in the line of a queue in a school canteen."
• "In a recent experience of Oodles Nottingham, I found I had food poisoning a few hours later."
• "The last few years before, when they first opened, the food tasted not nice at all, it's too spicy, really awful."
• "Ordered a large box that was meant to have Spicy Chips, Egg fried rice, Caramel Chicken, and Sweet/Sour chicken. Literally all I saw was chips and mushy rice with a couple of Caramel Chicken pieces."

Food Quality and Variety

Pros:

• "The food was pretty good. We ordered the Kung Po chicken and Katsu curry with Udon noodles and rice."
• "One of the highlights of my meal was their incredible egg fried rice. It was cooked to perfection, with each grain separate and flavorful."
• "Went there on my birthday and the spring rolls and the shrimp tempura were the best ever! Crispy, bright golden and just right on the inside."
• "The spicy chips were mouthwatering with a good kick, not mushy and still retained the crispness. The mini rolls were amazing, fresh, warm throughout with a good filling."
• "The Udon noodles with chilli chicken and salt and pepper chicken, it was so good! The flavors were perfectly balanced and the portion size was generous."

Cons:

• "The new Satay chicken wrap, which I wouldn't recommend because it was really bland and lacked flavour."
• "The last few years before, when they first opened, the food tasted not nice at all, it's too spicy, really awful."
• "The wings appeared to be only just done and were also coated in this generic mixed veg sauce they like to use."
• "Ordered a large box that was meant to have Spicy Chips, Egg fried rice, Caramel Chicken, and Sweet/Sour chicken. Literally all I saw was chips and mushy rice with a couple of Caramel Chicken pieces."
• "The food was really sweet and so much more different compared to the Derby's branch."

Value for Money

Pros:

• "Oodles Nottingham not only impressed me with their generous portion sizes, excellent food quality, and reasonable prices."
• "The portion sizes were more than generous, ensuring that I left the restaurant feeling completely satisfied."
• "I come here often as they serve good portions for a good price and tasty."
• "My meal was a medium at £8.99 but it has effectively made two meals, so when you think of the cost that is on par with a homemade meal."
• "The prices were incredibly reasonable for the portion sizes and quality of food they offer."

Cons:

• "I ordered a large box that was meant to have Spicy Chips, Egg fried rice, Caramel Chicken, and Sweet/Sour chicken. Literally all I saw was chips and mushy rice with a couple of Caramel Chicken pieces."
• "Ordered a large box that was overpriced for the quality. Chips were greasy and tasted like the oil had not been changed."
• "£9.50 for a large box and small fries overpriced for the quality. Chips were greasy and tasted like the oil had not been changed."
• "Not going to lie to you my pals. It was rather difficult to stomach those limp and lifeless noodles from Oodles."
• "Just had the medium box have to say it’s ok nothing special definitely not worth £10."