TCB Bury - Unlimited Dining Experience Redefined Reviews Summary

Category: Chinese restaurant

Address: 5 The Rock, Bury, BL9 0JX, United Kingdom

Phone: +441612720222

Rating: 3.7
based on 184 reviews.

Food Quality

Pros:

  • "The food was delicious and arrived very timely."
  • "Well worth the price in fact really worth it."
  • "The food is not only delicious but also looks like a work of art."
  • "Food at this place is seriously delicious! And not just that, it's served hot and fresh."
  • "The food was lovely and tastey."
  • "The food was delicious and everything that arrived was delicious."
  • "Food delicious and plenty of choice."

Cons:

  • "Probably the worst tasting Chinese food you will ever try horrible."
  • "The food wasn’t spectacular either, I’ve had better from a takeaway, and it also wasn’t hot which led me to believe it wasn’t cooked fresh."
  • "Dry cold and bland food."
  • "Food was stale and horrible tasting as if it had been there from change over at 5pm and this was at 7.45pm."
  • "Too expensive and the portions are very small and not tasty."
  • "All the meet was slimy and everything else was greasy and cold."
  • "The food can only be described as awful. Frozen food which has been rewarmed. Doesn’t taste anything like Chinese food."

Service Experience

Pros:

  • "The waiter/manager was really helpful."
  • "A special mention to the gentlemen who was walking around clearing tables and resetting them, he was very attentive and didn’t stop working hard for the whole time we was there!"
  • "The staff were all so amazing."
  • "Great seating and service."
  • "The staff are friendly especially Daniel (big shout out to him!) and because the food is cooked fresh it's lovely and hot."
  • "The human staff, particularly Daniel, did a great job too."
  • "The waitress was very helpful and took our plates away very quickly."

Cons:

  • "Bowling side of things was good, but service was slow, not enough staff."
  • "The service was so slow they didn’t explain anything to us we have to try and figure out how to order."
  • "Robot kept crashing into the table too."
  • "Walked in and didn't get greeted with a hello, instead got 'have you booked, because if you haven't you have to come back at 7'."
  • "Unprofessional. One waiter who must have only just started trying his hardest."
  • "They tried to tell me that the child of six-year-old an Charge me an adult price for a six-year-old child."
  • "The service was poor I was ignored several times when I wanted a drink."

Atmosphere & Ambience

Pros:

  • "Good place if you like a bit of novelty thrown in."
  • "First time here and enjoyed the whole experience. Food great, staff friendly and the robots are brilliant."
  • "Excellent venue with good ambience."
  • "The newly refurbished restaurant is lovely."
  • "The prices are super reasonable."
  • "It won't break the bank. Affordable and tasty - what more could you ask for?"
  • "This place is very nice to eat to have a meal with friends and family is a very enjoyable place where everything looks great."

Cons:

  • "So what’s the point of the robots?!"
  • "For such a big place, there could be a few more dishes available / more of a food area."
  • "Atmosphere was a bit weird as the music was 80s 90s rock, which didn't fit with the surroundings."
  • "Very disappointing, no music, constant noise of robots there was no atmosphere."
  • "The novelty has worn off now of these robot waiters. They're just self cleaning hovers with a shelf on top."
  • "The whole place needs a good clean."
  • "Reminded me of a school canteen, no music, constant noise of robots there was no atmosphere."

Technology & Innovation

Pros:

  • "Orders are placed via the app and your food is send to you by their robot waiters."
  • "My autistic grandson absolutely loved the robots."
  • "First time being served by robots, such fun."
  • "The robots were fun to watch and enjoyed giving Bella bot a scratch behind her ears."
  • "It's great ordering from your phone then the robot brings your meal."
  • "Robot waiters delivering food to your table, which is a great novelty for family dining with children."
  • "The robots that bring your food are very cute(if you tickle the ears they will react to you."

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