National Trust - East Riddlesden Hall Reviews Summary

Staff and Volunteers

Pros:

• "The house is well kept and there is plenty of staff who are more than happy to help with any questions you may have."
• "Lovely place & well looked after. The guides were friendly, approachable & knowledgeable."
• "We were made very welcome by the volunteers at the information gazebo, and the people dotted around the hall."
• "Very friendly and helpful guides."
• "The volunteers were lovely, offering information when they felt it appropriate and interesting for a little girl."
• "The staff were friendly and helpful, answering questions as we went around, and volunteering extra information when we showed an interest."
• "All staff amazingly helpful. Couldn't do enough to make our trip enjoyable."

Cons:

• "The stars are purely down to unhelpful staff."
• "Even staff walk past you as if you are not there without even a glance or a word about it not being open."
• "The human guides weren't forthcoming with much information either, so I felt my visit could have been better."

Weddings and Events

Pros:

• "Went here for a wedding. It was beautifully set out in the barn, away from the main house and very picturesque near the pond/small lake."
• "The whole thing was first class from start to finish - from the booking right through to the final clear up."
• "Stunning wedding venue with lovely and professional staff, and the food was fantastic."
• "The most amazing place to host your wedding! All our guests said they couldn't think of a wedding they had been to that was quite as beautiful or as special."
• "An amazingly beautiful wedding venue full of character, with stunning old barn and fabulous gardens!"
• "A delightful setting with ample space for the wedding feast by caterers and dancing to a live band till 11:00pm."
• "Such a beautiful atmosphere, made the wedding feel so magical."

Cons:

• "A shame the wedding venue was not furnished with toilets. It meant a 150 metre walk to spend a penny."
• "Visited for a wedding big barn very cold a downhill walk to a freezing outside loo in the snow in high heeled shoes."
• "Went today but was very disappointed as the hall was closed for a wedding."

Facilities and Accessibility

Pros:

• "The shop is accessible, along with a small amount of the grounds."
• "Bathroom facilities are available."
• "There is some parking in the main car park (including disabled) and ample parking in the lower fields."
• "Extensive grounds with free access and parking."
• "There are the usual cafe and toilet facilities plus a small car park."
• "Great little day out with nice baby changing facilities and lovely cafe."
• "Good toilet facilities and a tea room on site."

Cons:

• "Be warned pram and wheelchair users there are a few unavoidable steps to negotiate before entry."
• "Nearly impossible with a pushchair to use the ladies loo."
• "Not quite as accessible as they claim to be."
• "The toilets were a walk away, and it needs a lot more lighting to get there as i couldn't see a thing."
• "Only visited the Barn for a wedding reception. A nice venue. Make sure you have good bladder control as the toilets are in a separate building."

Gardens and Grounds

Pros:

• "An ancient barn with a fine medieval beamed roof stands in the grounds, as does a duck pond."
• "Children enjoyed the visit especially the outdoor adventure play area."
• "The grounds are excellent for a nice stroll when the weather permits."
• "There are also two large period barns, a spring-fed lake and bird hide."
• "The gardens are not big but they pleasant to wander round."
• "Gardens lovely with the benefit of a playarea."
• "The gardens and grounds are beautiful and the Discovery Garden was a big hit."

Cons:

• "Gardens aren’t much to write home about, would not pay if wasn’t already a member."
• "Very beautiful, however, was surprised to see dogs weren’t allowed in gardens even though it says they are in website."
• "Don’t come here if you are a single person as you can’t take dogs in the gardens just a field at the bottom."
• "Not allowed in the gardens, even on a lead."
• "Unfortunately the house was closed to visitors when we arrived but we paid to go into the gardens, bit of a mistake, needs some work to bring it up to a decent standard."
• "We were rather disappointed that some of the grounds appeared in need of some TLC especially the discovery garden which appears to be falling into decline."