Sprouts Play Barn Reviews Summary

Facilities and Play Area

Pros:

• "Great soft play area for a party. Attentive staff. Large play section."
• "Kids really enjoyed it. The soft play area is big and has lots to do for 2 year olds."
• "Had a great recent visit here with an older child. They enjoyed all the indoor facilities and the new outdoor ones too."
• "Amazing!!!! Absolutely love this place with the kids......Clean, no odours, clean unisex toilets."
• "So many options for different ages, spread out and well designed."
• "Fantastic Fantastic Fantastic. Can't say enough good. Fantastic restaurant, craft stalls, garden centre, softplay, farm animals and beautiful quiet phoebe's wood Area."
• "Great fun all round. Always clean and well-maintained with a good range of activities for different ages of children."
• "Very good experience here and something for all ages, the new playground in the outdoor section is a great addition."

Cons:

• "Playground is good for youngish kids, not great once they get to around 6 as it's all a bit easy."
• "Only downside I could see is they only clean up the eating area at the end of the session."
• "Be warned, it is noisy (not just kid noisy, there's a lot of other noise)."
• "It's aesthetically pleasing and clean, which most soft plays aren't... The under 5 area is not separate like it is in other soft plays."
• "It's a lovely big soft play with lots of different areas for the kids. It's also quite clean. Didn't try the food as we didn't end up staying long. It was just too busy."
• "The play area itself is first-class. Huge, varied and our children thorougly enjoyed it."
• "Play area is fantastic, probably the best in the area but held back not by the entrance fee... but the price of the adults food and drink while watching is just too much."
• "It's great place when it is open but always check the website before going as we have now been caught out twice."

Customer Service and Accessibility

Pros:

• "For kids the right age (3 upwards), this is the best soft play we've ever been to. Clean, bright, and with plenty of room."
• "Staff are attentive and are seen to be wiping tables and chairs with cleaning products regularly!"
• "Really great fun! You can easily spend a couple hours following your toddler around."
• "First time at the place with my two children... Clean facilities and well-designed toilets."

Cons:

• "There is no option to add extra people onto your booking, and they don’t answer the phone!"
• "Note. THERE'S NO AIR CON! When the play centre reaches above a certain temperature... it should be made clear to customers prior to booking."
• "I would rate it a four star but the pram charge is just bewildering."
• "Way too busy! I was scared my baby would get crushed on multiple occasions."
• "Really well designed and clean. Suitable for a wide age range. But be careful with your booking as they are 100% inflexible, whatever your circumstances."
• "Arrived to find our booking wasn’t in the system. Disinterest from the young man at reception, who played on his phone looking bored."
• "For anyone with young children's, toddler or babies, this is not the place for you."
• "What a sham! Lovely big play centre, clean-ish, cafe staff lovely, but unfortunately it is run by greedy owners/managers."

Cafe and Food Options

Pros:

• "On a positive note. All seems clean, Café great with a good variety for the little ones."
• "Great soft play area, lots to do and fantastic outside play area. The cafe was lovely, lots of choice."
• "Always a good few hours for the kids. Sprouts is a lovely place for the kids to let off steam, the cafe is pretty good as well."
• "Fantastic my two year old and 8 month old both loved it. Food was lovely (expensive but you expect it at these places)."

Cons:

• "It is really fun place, my kids love going there... The downside is the food served at the café, is too pricey and tasteless."
• "This is a nice place with a good layout... Two things that offer a chance for improvement are firstly make the toilets more child friendly."
• "The softplay itself is great but the cooked food was awful (lazily grilled children's pizza, offered up in 1 minute, burnt from the top)."
• "Food area great, food ok for kids. However, Wi-Fi not working and little interest in this fact from staff."
• "Decent place for the little ones however food was toilet/expensive👎👎😱. Not enough choice for me, Brice couldn't even get a bowl of chips."
• "Disagree 're you cannot take food on it's sooo expensive an you get told if you take food in ...also very cold."
• "Went to a Halloween night... The cafe prices were extortionate, a coffee, kids bag and a jug of squash. Nearly £19."