Slug & Lettuce - Friar Street Reading Reviews Summary

Food Quality

Pros:

• "Food and cocktails were really good!"
• "The food was good for the price paid."
• "Delicious food that's amazing value for a Friday lunch."
• "The food served was delicious too!"
• "The drinks were constantly flowing, lots of options to choose from and the food was very good."
• "Great value for money and the dish/meals were substantial and very filling."
• "£7 for burger, chips and soft drink or £9 for an alcoholic drink. Cannot argue with those prices and the food is top quality."
• "The food was really good and they were able to provide a gluten free option for me."

Cons:

• "Food was also disappointing."
• "1) bride did not get her food until we asked several times and we were all finished by then, her chips order came out incorrect."
• "The fish and chips were soggy and undercooked, Gordon Ramsay would have an aneurism if he tasted it."
• "My friends steak was so bad she took it home for the dog!"
• "Food was over cooked for my smothered chicken. My mother thought the cod might of been undercooked and was sick a few hours later."
• "food was not good."
• "Starters were good chicken wings and goujons but went down hill from there."
• "Not a bad place but we had a private party booked upstairs, there is no lift, no disabled toilet upstairs, this was a struggle for me but may be an impossibility for others."

Service and Staff

Pros:

• "Staff polite and friendly, venue looks amazing."
• "Toby and Nathalie were the most bubbly and friendly staff I’ve ever come across."
• "Lee was an amazing host for the bottomless brunch we received this evening! Very attentive and upbeat."
• "Staff are really friendly and the environment is great! Service is really quick and I'm not having to wait long for a drink!"
• "Lee served us and was wonderfully attentive and friendly."
• "Lee was upbeat and friendly and familiarised us with the menu and recommended the best cocktails for our group."
• "Caitlin was an amazing server for our bottomless brunch, great service great charisma and that little bit extra special!"
• "Tom and Natalie were amazing! They helped my friend and I out so much!"

Cons:

• "Unfortunately not the best experience. Staff were quite rude."
• "Sadly we were served by a member of staff who was very rude and unhelpful."
• "It also took almost 20 minutes for some cocktails and the ice had started melting by the time they arrived."
• "It’s fine and nicely decorated but the staff roll your eyes at you when you ask for a straw."
• "i really enjoy coming to the slug and lettuce it’s always a good atmosphere and never took over crowed so me and my friends can always have a really good time in here."
• "Rude bar manager (Laura possibly) needs customer service course how to treat customers?"
• "Very poor customer service, booked reservation in advance, on arrival there was no table."
• "Worst night ever, friend booked a table for her birthday which ended up being outside in the cold."

Atmosphere and Decor

Pros:

• "Venue looks amazing with plenty of places for a good picture to remember your night."
• "Toilets very clean and pretty."
• "The decor is stunning."
• "Definitely recommend for family or friends dates out 🙂."
• "Beautiful decor and plenty of space."
• "Love this place!! Such a lovely garden, and obviously loving the 241 cocktails!!!"
• "Excellent venue. One of the nicest slug and lettuces I’ve been too."
• "Such a lovely venue! The staff were absolutely amazing, especially Emma who was extremely lovely to us!"

Cons:

• "music so loud that practically everyone was scrambling to try to find a table outside to escape the deafening sounds from inside."
• "Outside seating area had cushions with mould on."
• "No cutlery offered when food delivered."
• "Rubbish everywhere and what looked like vomit on the table."
• "TLDR: Weird issues ordering and staff seeming a bit indifferent made what was otherwise nice food and nice drinks into a bit of a weird evening."
• "Bank holiday weekend and ran out of so many things."
• "Sadly we were served by a member of staff who was very rude and unhelpful."
• "Over a 40 minute wait for a drink…no thanks."