Address: 20A Winchester St, Basingstoke, RG21 7DZ, United Kingdom
Phone: +441256351122
Rating: 4.7
based on 257 reviews.
Food Quality
Pros:
"Great flavoured charcoal infused food, cooked simply using clearly quality and fresh producers."
"The bread was the best we've ever had, even the chips were delicious."
"The food was delicious, the best grill I've ever had in Basingstoke."
"Absolutely delicious and they deserve far more custom in my opinion."
"The lamb was seasoned and cooked to perfection."
"Food is made fresh and you can really taste that."
"First of all, good quality of ingredients and excellent flavours."
"Definitely recommend this place and the lamb soup, Sausage, the chicken and the lamb beyti were all divine."
Cons:
"Our criticism we would like to make would be that the meat requires more seasoning with spices and the chilli sauce is lacking in any heat whatsoever."
"Our meal was spoilt by lack of seasoning on the meat and made worse by chilli sauce not being hot enough also no garlic mayo or pepper sauce."
"Had their new American food menu, half rack of ribs and chicken breast was lovely, the sauce on the chicken breast was superb, the bones pulled straight out of the rack of ribs and the meat fell apart, whilst still leaving the full flavor."
"Can only comment on the ice creams/desserts (but with a name like that, it should be their speciality) the ice cream/gelato is ok, tends to be a bit off with the flavour though (not what you'd think based on description) portions are good, but I feel it is way too pricey for what it is."
Service
Pros:
"Authentic cuisine with wonderful non-intrusive service."
"The service was great and the waiters were very accommodating and polite."
"The service was excellent. The decor was stunning too."
"Fantastic service, lovely atmosphere and the food is delicious and so fresh."
"The service was exemplary, so attentive and thorough."
"The service from Behnani was impeccable and the food ... no words will do it justice, full of flavour, the meat cooked to perfection."
"Really friendly staff and will definitely come back!"
"The staff engaged with him, making the evening special for him as well as us."
Cons:
"Staff are rude. Phoned to complain after ordering food for delivery was told there was no manager in and when the manager phoned me back I could hear the other staff in the background as was told he was stood next to them whilst they made the food."
"Took over 20 minutes just to get my sundae - who'd have thought two scoops of ice cream and a couple of wafer straws would take so long to assemble?!"
"The server on the other hand did not know how to pronounce any of the items on the menu, told me some things weren’t available because she didn’t know how to pronounce it."
"I haven't been here for ages, so was quite disappointed to find that they are now extremely stingy with the toppings on the waffles."
Atmosphere
Pros:
"Lovely staff, great food. Can't complain. They took care of us very well, even the trainee girl was good."
"Amazing atmosphere, the mood of the venue is the perfect vibe. Very relaxing."
"Gorgeous place! Food was incredible and the service was too!"
"A great addition to Basingstoke. Great food. Really friendly staff."
Cons:
"We went on a Sunday evening so it was rather quiet in there in terms of atmosphere."
"The only thing i would like to change would be to try and make the restaurant feel a little more intimate/cosy but that's a personal choice."
"Ambient: was very dark and almost empty."
"It was Monday night so 4 stars for atmosphere. Am sure it’s livelier later in the week."