The House Cafe at Stanmer House Reviews Summary

Service

Pros:

• "The servers were kind and attentive."
• "Very good service from staff and good covid measures in place."
• "Staff were lovely and the grounds were great."
• "Luisa and James help plan our day brilliantly…What a great day we had!!!"
• "The staff were very friendly and helpful, not to mention knowledgeable about the menu."
• "The service was very attentive & friendly."
• "We were seated straight away, the staff were very helpful, the food was hot and served quickly."

Cons:

• "Totally ruined an already sad day for a family members wake. Service was non existent."
• "I was never waited on. No one ever came to check on us."
• "At points 5 staff were chatting in the bar yet we had to wait to ask for something."
• "Service very slow, 3 of our party had to wait 30 minutes from there drinks after the others received these."
• "Service was slow and staff were abrupt and cold."
• "Service spotty at best they'd over stretched themselves I think with the afternoon tea and wedding so we occasionally saw staff who were rushing around."
• "Service was average, coffee took a while to arrive."

Food Quality

Pros:

• "The roast was nice, what I could eat."
• "The Sunday roast was lovely! Great portion, lots of thick gravy, good roasties, delicious roast beef and sides."
• "Friends and l had a good meal here today Cajun burger and steak meal. V nice."
• "The food was excellent."
• "The food were delicious and tasty; the team were so great!"
• "Roast lamb was very nice, plenty of meat and very tender."
• "The roast beef was excellent, cooked to perfection!"

Cons:

• "We told the staff we were vegetarians and were given meat sandwiches."
• "The roast: soggy Yorkshire pudding, bland gravy, average lamb, overdone pork with rubbery crackling, bitter mint sauce, roast potatoes from frozen, mushy bland cauliflower cheese."
• "Food was bad at best, dry and fairly tasteless."
• "The sandwiches were basic and the cake dry."
• "Food is served in polystyrene containers accompanied by plastic cutlery."
• "The food did not appear fresh at all but I was assured the taste was OK."
• "Very poor food! We ordered a burger and a chicken club sandwich. Both arrived bone dry, the burger was like rubber, completely inedible."

Ambience & Environment

Pros:

• "Little children's playground, which the kids liked and helpfully shaded by some trees."
• "Had a great evening a few weeks ago when I visited the Proud Country House."
• "Absolutely beautiful place (even more so since the new ownership of Alex Proud)."
• "The house is absolutely beautiful, a treat to visit."
• "The atmosphere was great, families enjoying themselves in a relaxed environment."
• "Beautiful house - came for the Jazz. Enjoyed the sharing tables say next to some great people."
• "It is such a beautiful building, definitely recommend to anyone who likes old houses and a nice atmosphere."

Cons:

• "A cold restaurant (both temperature & ambience)."
• "Has a bar that is always so uninviting and bar stocked low."
• "All rather stern and serious, and over-the-top, considering this is essentially a café, in a park, in Brighton."
• "The atmosphere is poor, cold and echoey."
• "The atmosphere felt rather serious and unfriendly."
• "Nowadays, if you aren't eating from the overpriced restaurant menu or limited bar-food menu then you're banished to a cold, soulless marquee in the garden for a sorry looking carvery, limp vegetables and no atmosphere."
• "The garden seating is a bit 'cheap' being rocky picnic tables."