Tonkotsu Brighton Reviews Summary
Category: Restaurant Brighton
Food Quality
Pros:
- "The food is amazingly good and so tasty and you know itβs fresh."
- "Absolutely delicious food, tasted so fresh and had so much flavour."
- "Loved it here, I ordered the Tokyo ramen and was swept off my feet it was so delicious π."
- "Delicious!! This is possibly the nicest ramen Iβve had at a restaurant."
- "Had a spicy chicken ramen and was pleasantly surprised with how good it was!"
- "Delicious food every time. Recommend the chillibking prawn ramen and the kimchi."
- "This place is amazing if you are after authentic Ramen, the noodles are cooked to perfection."
- "Absolutely fantastic. Been waiting ages to go here and was not disappointed. Food was brilliant."
Cons:
- "Fried chicken was very overcooked."
- "The noodles comes from a factory, itβs not terrible but just below par."
- "The broth is so bad. They never remove the initial boil layer or pot. Hence the heavy pork smell."
- "The food itself is not perfect, Iβve been a number of times, sometimes very good but sometimes not so."
- "The broth wasn't very hot and the bok choy I added was only 1 piece!! And by one piece I literally mean 1 leave for Β£1."
- "The portion size was absolutely ridiculous. This cost me Β£12.50 chicken katsu and this is the amount of chicken I received."
- "The food was cold so we had to send it back. The ramen was very basic."
- "Ramen wasn't hot enough, lots of noodles and no toppings. Tonkotsu curry even more sad looking with two sad shrimps and big chunk of courgette."
Service Experience
Pros:
- "Service was quick, the food was hot and freshly prepared. All the staff were friendly and attentive."
- "Very helpful, friendly staff and we left pleasantly full."
- "Staff were great to top it all off! Thanks for a lovely meal."
- "Staff were kind and relaxed. Had a lovely great dinner could not be more happy."
- "Both times we have been served by Lewis who was very pleasant and welcoming both times."
- "The staff was lovely, helpful and very welcoming."
- "Have come on a very busy Friday And yet the servers are polite, gracious and friendly."
- "The highlight is the team of staff members, they are all extremely friendly and went above and beyond to make you feel welcome."
Cons:
- "Staff were not too friendly and lack of a simple smile and greeting."
- "Staff were friendly, but the time we had to wait for the food to be served, was unacceptable."
- "The staff were unprepared when we discussed a food allergy with them and seemed to lack the experience know what to do."
- "Incredibly rude staff. I have never been treated like this in a restaurant before."
- "Friendly staff, but food was abysmal. Had vegan option and definitely would not recommend."
- "Restaurant and food all fine, but app experience very weak."
- "Sadly not a whole heap of character which is a shame as Japanese is one of my favourite cuisines."
- "No real bad experience but for place that's a Ramen restaurant the ramen should actually be good."
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