Pizza Pilgrims Brighton Reviews Summary

Service

Pros:

• "Fantastic service even during super busy evenings."
• "I certainly hope you have the good fortune of being served by the truly attentive and professional Sam Webster who made our meal experience 10/10."
• "We were looked after by a trainee GM called Rick who made the night even better! He was funny, friendly and attentive!"
• "Staff are very friendly and attentive and clear plates quickly to avoid being he seagulls swooping."
• "Amazing service!! Maisie was absolutely incredible and such a kind server who went above and beyond for our table."
• "Thank you Linx & Vicky for looking after us. We had an amazing time."
• "The service was the best part of the overall experience thanks to our amazing server Vicky."

Cons:

• "The service was friendly but slow (shift changeover?) and there was a DJ playing music so oppressively loud we couldn’t hear each other talk across the table."
• "The staff seemed a little on edge whenever a customer would stand up."
• "We felt incredibly rushed and not welcome there."
• "The service was slow and we are talking about pizzas, 10 minutes and is done (no science involved)."
• "Service was rather slow but it is newly opened."
• "Service was SO SO SLOW."
• "The staff and the manager need a lesson in customer service."

Food Quality

Pros:

• "Everyone enjoyed their food, and comes at a decent price."
• "The last time I was here I had the Nduja pizza; it was elite."
• "The double pepperoni with spicy honey and it was great. A superb pizza."
• "Very high quality pizza, not much choice toppings wise but the sourdough was amazing."
• "The best pizza we have had since we were in Naples the home of pizza, absolutely fantastic."
• "Loaded with pesto and vegetables and the base and crust were just as delicious."
• "The pizzas were perfect, easily the best in town and the Mac n cheese balls are a must!"

Cons:

• "Mushroom truffle pizza could have more truffle."
• "The feasting menu seemed quite a small amount of food considering the price."
• "Pretty good pizza. I ordered the Puttanesca and there seemed quite a lot of crust and not loads of topping."
• "The mac and cheese balls were very underwhelming, social media images represent these as being amazing yet they were pretty devoid of any real flavour or uniqueness I can comment on."
• "The pizzas themselves were a little disappointing, very soggy & burnt underneath at the same time."
• "The bases became very soggy from the sauce which I think was too watery."
• "Better pizza from supermarket ‘best brands’."

Atmosphere

Pros:

• "They had a positive attitude and the restaurant had a lovely atmosphere."
• "Atmosphere gives off a relaxed chilled vibe."
• "Great location in The Lanes."
• "Top tier vibes, good music and energy. Funky brighton aesthetics definitely coming back."
• "The atmosphere was great. Looking forward to returning."
• "Fabulous buzzy atmosphere."
• "Beautiful atmosphere."

Cons:

• "The place had two children birthday parties at the same time, so noise levels were very high."
• "Just seemed like an exercise in cramming in as many people as possible."
• "I wouldn’t go again, the food was nice but when you go for lunch you also go out for a nice atmosphere and experience."
• "Ambiance a bit too loud, more a venue after a few drinks."
• "Friday night isn’t a great night for pizza here. The Deliveroo riders were piled up and that seemed to mean diners had a much slower experience."
• "Too hot to eat inside."
• "We’ve visited Pizza Pilgrims many times at different branches, and never experienced an environment so stressful and uncomfortable."

Value

Pros:

• "Cocktails were great, and good value, especially for a good negroni."
• "Recommend . Worth the price."
• "Our bill came to 47 quid for 2 pizzas, a side, a snack, a dip, and 2 drinks."
• "And doesn’t break the bank!"
• "Pizza was good and wasn't that expensive."
• "Prices are reasonable, and the portions are generous."
• "Delicious pizza at a good price."

Cons:

• "To charge a premium price of almost £300 all in for party of 10 kids, service needs to be premium too."
• "It's quite spenny, £46 for 2 pizzas and 2 drinks."
• "Some of the added toppings were £2.50 from memory! Unacceptable in my opinion."
• "Very expensive for such basic pitza."
• "Had my sons party here COST 135.00... Had an unexpected extra service charge to pay which I hadn't catered for."
• "My pizza was tasty, however it was largely due to the fact I had spent an additional circa £20 adding toppings to make it more interesting."
• "The 12.5% service charge added to to bill was appalling and not warranted in any way whatsoever."