Address: 74 Dalton St, Birmingham, B4 7LX, United Kingdom
Phone: +441212332331
Rating: 4.7
based on 157 reviews.
Customer Service
Pros:
"Great customer service, very friendly and polite people."
"The staff could not be friendlier, which helped this 1st timer."
"The staff are so friendly and welcoming. They really made me feel at ease."
"The staff there was amazing and very welcoming, place itself was very clean."
"The gentleman was polite, professional and friendly."
"Lovely people working there, very professional and helpful."
"The staff are super polite and approachable and in general I felt very welcome and safe there."
Cons:
"Absolutely no regard for data protection, customers are required to list personal details... not only is this exposing individuals to ID fraud, but the failure to keep personal data secure is in breach of data protection laws."
"Not a very pleasant experience at all. Got contradicting information over the phone and in person."
"The receptionists customer service was poor when making the booking, advised incorrectly and failed to pass relevant details to the artist which led to drawings being incorrect and delays."
"It was not explained to me that should the piercing reject, fall out or migrate I would have to pay for it to be done again."
"They will scam you out of money. They are patronising and rude."
"They are extremely unprofessional."
"Think the old lady has bipolar, she's really moody."
Cleanliness and Atmosphere
Pros:
"All the staff are friendly and funny, studios clean cannot fault them."
"The shop was very clean and organised, and despite being a little on the snug side it felt cosy and comfortable."
"Everywhere was immaculately clean and the aftercare advice was really thorough."
"The studios is really lush, clean and welcoming."
"The place was welcoming and clean with just an all round good vibe."
"The shop is amazing, love the webbed steelwork Frame on the windows, and the shop is very clean."
"The place has a very friendly vibe <3 thanks so much!"
Cons:
"Wasn't made to feel welcome and found the studio too small."
"The only possible downside is the piercing room was very small so no room for anyone else for emotional support if you’re nervous and it’s cash only up to £55."
"The piercing room itself is rather small, though, so you can't bring a friend in with you."
Quality of Work
Pros:
"Charlie has done an incredible job of my tattoo and will definitely be going back for more!"
"We're really happy with our tattoos, Maca and Laura who did them were brilliant making sure we were happy from the design through to the end."
"I had some portrait work done here and the quality and detail were outstanding."
"The tattoo looks incredible and he was very happy to do extra bits for me."
"They tattooed exactly what I wanted from my description and it came out even better than I imagined."
"His design was meticulous and it looks absolutely perfect."
"The work by all the artists is awesome."
Cons:
"The finish tattoo was very unsymmetrical and to be honest nothing like the design?"
"I’ve waited for it to heal just to find out the line work is terrible and patchy?"
"Came here for a walk in tattoo as didn't have enough time to book other studios... now my skin is ruined and there is nothing else I can do but go to another SERIOUS artist to try to correct this."
"I wish it was something I could’ve been proud of but been trying to hide it since I had it done."
"I’m sure that they advice that you need more sessions that you actually do and do not do a proper removal job."
Aftercare and Hygiene
Pros:
"The aftercare advice is excellent and the video on their website is brill."
"The aftercare is stunning, I've never known such careful aftercare but the results are amazing."
"The aftercare products they offer are great - my tattoo has healed beautifully."
"The aftercare is amazing, YouTube videos are available to make sure that the aftercare is followed thoroughly."
"All of the equipment is single use only and is freshly sterilised which makes everyone feel at ease."
"The piercing area, though small, was very hygienic and well put together."
"All aftercare was discussed with me so I have no worries and all my questions were answered."
Cons:
"worst piercing i’ve got to date, got my lobe pierced here at the ridiculous price of £25."
"They charge an absurd amount for a tiny bottle of tea tree water without asking and then explain they ‘strongly recommend it’."
"They also refuse to let you leave without buying an overpriced bottle of after care solution, which clearly didn’t work."
"The only thing is that after 4 months the piercing still hurts and I don't think it's ok."
"also got roped into buying their solution which i used exactly how i got told and three months later my lobe is still not healed and painful if i twist it."
"There was no after care instructions or directives."
Value for Money
Pros:
"Service was perfect, I payed less than I expected."
"I would 100% recommend this place to anyone that’s looking to get a new piercing! Thank you so much :-)"
"As it is reasonably priced, I would definitely go back."
Cons:
"Found their prices abit ridiculous for simple tattoos you can get cheaper in Birmingham."
"Definitely overpriced!!!! The man on the till trying to charge for the smallest thing...."
"Was forced to pay £66 for a nose piercing. They cost no more than £20 everywhere else."
"Had my smiley pierced... The piercing price is a rip off at £45, but I did not mind as I really wanted the piercing."