Roman Way Beefeater Reviews Summary

Service

Pros:

• "Everything was perfect. It was a very busy time but the staff worked their socks off making sure everyone got good service."
• "Chloe was fantastic! And managed to find us some cakes to have with our coffees which really made a bad morning fantastic."
• "The staff, however, are just brilliant. They're genuinely pleasant and helpful, which you can't say often!"
• "Our waitress was Amy, she was cheerful and happy to help, she was more than happy to check if foods were OK and made some nice suggestions..."
• "The staff were really nice and polite."
• "I would highly recommend this place and Simmone you are a credit to Beefeater."
• "The staff were very welcoming, friendly and helpful."

Cons:

• "Disgraceful way to treat paying customers."
• "Waiting staff failed to ask 'is everything OK with your meals'; they also failed to ask if we wanted dessert or coffee."
• "The service was slow."
• "Staff seemed a bit switched off."
• "Service between each course was very slow."
• "Service very lacking. Waited 10 minutes for the person to come to us to get us a table."
• "We were taken to a table and then abandoned."

Food Quality

Pros:

• "Steak and seafood expertly cooked. Sirloin steak literally melted in the mouth and calamari was beautiful."
• "Food was fresh, cooked properly (steak was exactly as I asked for) and the unlimited chips was really unlimited."
• "Breakfast turned up Hot, tasty and well cooked."
• "Food was better than MDs or KFC. It was nice to be able to sit down and enjoy a steak."
• "The food seemed to take ages to arrive but was delicious when it arrived all the same."
• "The food that we ate was lovely."
• "Food was excellent, but the staff and service were poor."

Cons:

• "Cold steak, cold chips, cold prawns."
• "The whole area if the buffet was disgusting, no plates only bowls."
• "Steak was average but passable."
• "Food was also slow and didn't really reflect the price or waiting time."
• "The mains were amazing tasted great but the desserts were anything but the crumble was hardly hot."
• "Considering it's supposed to be a steak house the food was overcooked as were the chips. The pudding was still frozen."
• "I ordered bbq mushrooms tower with some vegetables and fries. Tbh it was edible, but I would not order it once again."

Ambiance and Cleanliness

Pros:

• "The restaurant is quite big and also has an outside seating area."
• "Very smartly refurbished....give it a try."
• "Inside, the atmosphere is generally very positive."
• "The toilets are lush - very clean and smell pleasant!"
• "The building was very clean."
• "Delicious food, clean and tidy and all necessary Covid precautions were observed perfectly."
• "Place is decent, clean and big enough."

Cons:

• "With many tables available it's annoying to be seated close to everyone else, especially when there are noisy children."
• "The entire meal was ruined by a group of kids of about eight to ten years of age running around, spitting food out of their mouths."
• "Whoever brought me the glass has probably noticed the lipstick while walking with it to the table and just tried to quickly wipe it off."
• "Toilets needs some attention and an air freshener."
• "The place felt closed, dark and quiet."
• "There was food on the floors that had been dropped when we left it was like a walk in ash tray yuk yuk yuk!!!!!"
• "No hand wash soap in the ladies toilets. Hygiene!"

Value for Money

Pros:

• "The food is good value for money."
• "You get what you pay for in these type of restaurants and overall its good value."
• "Value for money here is very good."
• "So all in all great value for money."
• "Both were good and came with unlimited chips, not great for the waistline but terrific value for money."
• "Food was good value for money. Decent quality and good range alongside the full English faire."
• "We sometimes nip here for breakfast, which are very good and very reasonably priced."

Cons:

• "Only let down for me is the limited and timed parking!"
• "Food and Service average but be warned they obviously have issues with the permit parking validation as a number of people who have been recently despite putting in their correct vehicle details have ended up with £100 fine."
• "I would say that the food is overpriced for the quality and portion size."
• "Our dinner cost between £50-£60 and It was not worth it one bit."
• "The salmon dish was ridiculously small for the price, and the beefeater combo was smaller than expected for the price paid."
• "Those of us who had the traditional turkey were extremely disappointed."
• "Bang average burgers for over average price."